Goal-driven Healthcare Administration professional 10+ years experience in supervising, training and managing employees to provide exceptional patient services. Highly organized and hardworking with excellent planning and program management skills.
Overview
13
13
years of professional experience
Work History
Pathology Laboratory Manager
UF Health
09.2023 - Current
40 hour work week.
Fostered a positive working environment by promoting open communication among 25 team members and addressing any conflicts promptly.
Actively participated in professional conferences and workshops, sharing laboratory best practices and committed to a culture of continuous improvement.
Interviewed, hired and trained lab technicians to perform experiments and analyze results.
Established relationships with external vendors to negotiate better pricing on lab supplies without compromising quality or availability.
Developed and implemented standard operating procedures for laboratory processes, resulting in consistent quality of work.
Planned and coordinated new development programs to meet deadlines onboarding $1.5 million worth of new equipment.
Program Coordinator
Naval Medical Center Portsmouth
08.2020 - 08.2023
40 hour work week/E-5
Applied continuous process improvement strategies to enhance case management, programs and clinical management
Requisitioned new supplies and maintained storage areas for smooth department operations
Led 45 employees in support of 35 medical providers and 40 nurses providing quality healthcare to 80,000 beneficiaries
Oversaw staff schedules and assignments to handle programming demands.
Managed $2.2M budget for clinical supply and equipment.
Clinic Manager
Branch Health Clinic Atsugi
06.2017 - 08.2020
40 hour work week/E-5
Managed administration of 6,140 immunizations valued at $491k.
Supervised 75 employees assisting 51 providers in delivery of quality healthcare to 20,000 beneficiaries.
Created and implemented policies to improve operational efficiency and patient care quality.
Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Secretary/Assistant Purchaser
Naval Hospital Jacksonville
02.2014 - 06.2017
40 hour work week/E-4
Slashed costs by negotiating with vendors to determine optimal solutions in terms of price, quality and service.
Computed and created purchase orders in Defense Medical Logistics Solutions to monitor stock levels, verify purchase requisitions, and expedite customer orders.
Scheduled appointments for 80,000 beneficiaries and assisted 20 providers in 250 minor surgeries helping to promote continuity of care.
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Nursing Assistant/Deployment Health Manager
Naval Medical Center San Diego
02.2012 - 02.2014
40 hour work week/E-3
Successfully deployed over 30,000 members by Cross-training existing employees to maximize team agility and performance.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Cultivated positive rapport with fellow employees to boost company morale and increased employee retention by 20%.
Delivered quality care to over 2,500 inpatients by performing phlebotomy, and basic nursing skills on post-partum unit.