OFFICE ADMINISTRATOR
Detail oriented Sr. Compliance Specialist with 8 years of mortgage compliance experience specializing in the accurate review of mortgage compliance and tracking of clear and compliant annual required courses. Dependable professional with extensive experience in administration and compliance regulations. Possessing leadership skills with the ability to work independently and with a team. Capable of managing multiple projects with exceptional communication and organizational skills. Systematic and meticulous Compliance Specialist, forward-thinking and focused on optimizing procedures to achieve consistent, accurate and high-quality results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Load packages in fast-paced warehouse environment. Typically work 2-4-hour shift per day. Responsible for warehouse duties including: physical loading, unloading and/or sorting of packages of varying sizes and weights by hand, including lifting, pushing, pulling, carrying, scanning, placing packages, as well as physical bending, twisting, kneeling and etc. in safe and efficient manner. Contributed to increased productivity by working effectively in high-pressure situations.
Consistently trusted with young children, due to extraordinary customer services and caring skills, during Sunday services and Wednesday youth group. Responded to all customer inquiries thoroughly and professionally. Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
NMLS Licensing for company, branch and MLOs onboarding, continuing education, maintenance of record, etc. Compliance Course maintenance & tracking and Compliance Marketing review. Track and review all marketing materials to ensure are compliant; upload into Sales Force archiving system; Regularly review all Mortgage Consultant's websites and social media used by them to ensure are compliant within company business use policies; Coordinate development of new marketing materials with Marketing Department; Work on tasks to continually improve marketing review process; Learn and keep current on federal and state laws and agency disclosure guidelines affecting residential mortgage origination as applies to marketing materials. Also participate in interdepartmental cross-training in Encompass system for Cancellations & Disclosures, and Human Resources on-boarding process & ADP system to assistant in those department areas as needed on an interim basis. Conducted thorough investigations into potential violations, taking appropriate corrective actions to mitigate risks. Responded to employee inquiries regarding compliance regulations and procedures. Developed and maintained compliance database, tracking all compliance activities and documents. Identified, investigated and documented compliance violations and recommended corrective measures. Developed and maintained system for tracking and reporting compliance violations. Evaluated and monitored supplier and partner relationships to support compliance.
Consistently trusted with young children, due to extraordinary customer services and caring skills, during Sunday services. Retain current CPR/First Aid Certification and manage monthly calendar work schedule. Kept facilities clean, neat, and organized to give areas professional and fresh appeal. Responded to all customer inquiries thoroughly and professionally.
Data review, maintenance and entry of special education student file records to be compliant with Arizona Department of Education reporting requirements. Maintained high level of customer satisfaction by promptly addressing inquiries and concerns related to records access and usage, demonstrating commitment to excellent service.
School and Faculty announcements and Distribution of quarterly Newsletters ahead of deadline. Manage School Website. School Clubs paperwork and activities, Coordination of Graduation. Manage Tracking of Employee and Student of Month surveys. Executes & reports to immediate supervisor remote routine status checks of district security camera systems & intrusion panels. Email log reports of security breaches to departments and school administrators. Keeps, updates & inputs security codes, alarm schedules, employee absences in Kronos, monthly budget reports, security incident reports & school fire drill schedules. Manages requisitions, purchase orders in AS400, receiving reports, warehouse and office supply orders.
Backup security dispatcher. Supported executive decision-making by preparing agendas, taking minutes during meetings, and distributing relevant information. Managed phone and email correspondence and handled incoming and outgoing mail and faxes. Managed filing system, entered data and completed other clerical tasks. Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Assist lead teacher in preschool environment for ages 4 & 5. Before and after school care for children. Summer camp care of elementary children. Organized activities for students and created welcoming and supportive environment to encourage participation. Kept activity rooms and equipment organized and clean. Responded quickly and calmly in emergency situations. Maintained clean, organized, and safe physical environment both indoors and outside.