Stephanie Conley
Simi Valley,CA
Summary
Background includes supporting and enhancing operations with excellent sales, service and administrative abilities. Knowledgeable and hardworking customer relations expert able to multitask effectively in fast-paced, dynamic environments. Proficient in the program MindBody and Office Word and able to learn new programs quickly.
Results-oriented Client Service Specialist focused on delivering an exceptional experience to every client to drive business objectives and build retention. Dedicated to exceptional quality and looking for a growth-oriented position. Offering 5 years of related experience and a driven nature.
Talented business and customer relations professional with self-directed nature and analytical problem-solving abilities. Excellent project management, communication and planning abilities. Motivated front desk with understanding of customer relations and multi-line telephone systems. Positive and upbeat team player with exceptional clerical knowledge and hardworking mentality.
Overview
12
12
years of professional experience
Work History
Sales/ Client Service Specialist
Elements Massage
Simi Valley, CA
09.2017 - Current
I am a receptionist at Elements Massage. This job entitles me to answering the phones and pairing the clients with the massage therapist I feel is the best fit for what the client is looking for based on what they have told me. I also sell a monthly membership to clients that keep them coming back for more.
Sales Associate
Bath And Body Works
Simi Valley, CA
09.2014 - 09.2017
I worked as a sales associate at Bath and Body Works for 3 years. That consisted me of selling lotions and other products that the company had. I also would put up and take down marketing signs and once a month I would help the team build and take down tables so that we could sell the new product.
Education
High School Diploma - undefined
Santa Susana High School
Simi Valley, CA2014
Associate of Arts - American Sign Language (ASL)
Pierce College
Woodland Hills, CA2018
Bachelor of Arts - Deaf Studies
California State University - Northridge
Northridge, CA2020
Skills
- Sales understanding
- Memorization and recall
- English and American Sign Language fluency
- Answering incoming calls
- Excellent communication skills
- Pleasant demeanor
- Time management
- Flexible
- Critical thinker
- Attendance record management
- Customer service-oriented
- Customer and client relations
- Appointment setting
Timeline
Sales/ Client Service Specialist
Elements Massage
09.2017 - Current
Sales Associate
Bath And Body Works
09.2014 - 09.2017
Bachelor of Arts - Deaf Studies
California State University - Northridge
Associate of Arts - American Sign Language (ASL)
Pierce College
High School Diploma - undefined
Santa Susana High School