Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Stephanie Conner

Chatsworth,GA

Summary

Energetic assistant with 25 years of experience in high-level executive support roles. Organized and professional. Dedicated and focused assistant who excels at being punctual, prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role with increased responsibility and authority.

Overview

7
7
years of professional experience
2
2
Certification
1
1

CPR & First Aid

Work History

Purchasing Coordinator & Receiving Clerk

Carpets Of Dalton
Dalton, GA
09.2017 - Current
  • Computed, recorded, and proofread data, records and reports
  • Proficient in Rollmaster & CAMS programs
  • Provided excellent customer service through telephone and face-to-face
  • Worked under strict deadlines
  • Interacted with over 20 businesses on a daily basis.
  • Promptly responded to general inquiries from members, staff, and clients via, phone, mail, e-mail and fax
  • Inventory was accounted for
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Worked with inventory managers and unloaders to plan deliveries.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Created purchase orders and had each signed by production managers.
  • Maintained complete documentation and records of all purchasing activities.
  • Verified delivery of correct materials amounts to production pallets at right time.
  • Monitored all purchase requisitions and handled adjustments with vendors.

Title Clerk/Accounting

Sonic Automotive, Inc
Chattanooga, TN
10.2016 - 05.2017
  • Completing title work for 4 stores
  • Received and processed paperwork for titles, new license plates and renewals.
  • Handling escrow accounts for multiple counties
  • Prepared tax and title documents to submit legal transfer work to DMV.
  • Vehicle inventory
  • Customer Service
  • Using copier/fax/phones
  • Excel spreadsheets
  • Entered title and vehicle information into database.

Office Assistant/Certified Nursing Assistant

Brian Center
Canton, GA
05.2015 - 06.2016
  • Greeting guests into facility
  • Taking guests on tour of facility
  • Arranging transportation for residents
  • Entering data in several different data bases
  • Compiling admission packets
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.

Education

High School Diploma -

Gilmer High School
Ellijay, GA
05.1994

Skills

Microsoft Office proficiency

  • Excel spreadsheets
  • Proofreading
  • Mail management
  • Meticulous attention to detail
  • Self-directed
  • Professional and mature
  • Resourceful
  • Dedicated team player
  • Document Preparation
  • Data Documentation
  • Contents Verification
  • Shipping and Receiving
  • Knowledge in Rollmaster & CAMS

Accomplishments

  • Open and maintain customer accounts by recording account information
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Assist with placement of orders, refunds, or exchanges
  • Answer questions about warranties or terms of sale
  • Act as the company gatekeeper
  • Proven customer support experience preferred in a related field
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • High school diploma or equivalent

Certification

Completed Course I: Certification for Assessors Completed Course I-A: Assessment fundamentals for Appraisers Completed Course III: Valuation of Personal Property CERTIFICATIONS/LICENSES

Timeline

Purchasing Coordinator & Receiving Clerk

Carpets Of Dalton
09.2017 - Current

Title Clerk/Accounting

Sonic Automotive, Inc
10.2016 - 05.2017

Office Assistant/Certified Nursing Assistant

Brian Center
05.2015 - 06.2016

High School Diploma -

Gilmer High School

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