Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Conner

Grand Prairie,TX

Summary

Experienced Office Manager with a proven track record of streamlining operations and improving efficiency. Possess a keen eye for detail and excellent organizational skills, as well as a strong ability to multitask and prioritize tasks. Demonstrated success in developing and implementing procedures that have saved the company time and money.

Overview

11
11
years of professional experience

Work History

Customer Service Representative

Peak Auto Storage
04.2025 - Current
  • Provide information to vehicle owners about release procedures, outstanding fees, and impound lot policies while resolving customer inquiries 10% faster than the team average.
  • Assist with releasing impounded vehicles, verifying paperwork, collecting fees, and ensuring compliance with legal requirements.
  • Complete administrative duties such as entering vehicle information into the database, filing, and processing payments.

Office Manager

The Upscores Group
01.2015 - Current
  • Led a team of 5 administrative staff, implementing a performance management system that improved productivity by 25%
  • Update reports, manage accounts and generated reports for company database.
  • Assisted in the hiring and training of administrative staff, improving team efficiency by 20%
  • Manage vendor relationships and negotiate contracts, resulting in a 15% reduction in operational expenses.


Co Manager

RaceTrac
06.2023 - 03.2025
  • Created atmosphere of excellent customer service while achieving company sales goals.
  • Overseen all merchandise, inventory control, cash handling, and sales floor activities.
  • Hired, trained, coached, developed, and led strong retail sales team.
  • Increased profitability by 7% in 2024.

Education

High School Diploma -

Orange, CA
08-1999

Some College - Business Administration/Accounting

College of Southern Nevada
Las Vegas, NV

Skills

  • Microsoft Office Suite
  • Data Entry/Management
  • Budgeting/Financial Management
  • Inventory Management
  • Document Preparation and Filing
  • Oral/Written Communication
  • Interpersonal
  • Leadership
  • Problem-Solving
  • Adaptability/Flexibility
  • Conflict Resolution
  • Customer Service

Timeline

Customer Service Representative

Peak Auto Storage
04.2025 - Current

Co Manager

RaceTrac
06.2023 - 03.2025

Office Manager

The Upscores Group
01.2015 - Current

High School Diploma -

Some College - Business Administration/Accounting

College of Southern Nevada

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