Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Contreras

Tustin,CA

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

3
3
years of professional experience

Work History

Team Member

Mr. Waffle
Santa Ana, California
07.2023 - 06.2024
  • Monitored expiration dates on food items for freshness assurance.
  • Identified opportunities for process improvements within the department.
  • Maintained a clean and organized work area throughout shift.
  • Greeted customers upon entering the store with friendly demeanor.
  • Resolved customer issues promptly in a professional manner.
  • Provided customer service support to ensure satisfaction.
  • Operated cash registers to process payments from customers.

Team Member

Cinnabon
Santa Ana, California
05.2022 - 06.2023
  • Identified opportunities for process improvements within the department.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Assisted customers with product selection and ordering process.
  • Greeted customers upon entering the store with friendly demeanor.
  • Resolved customer issues promptly in a professional manner.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Provided customer service support to ensure satisfaction.
  • Operated cash registers to process payments from customers.
  • Collaborated with team members to maximize productivity and efficiency.

Team Member

Poke Dot
Irvine, California
10.2021 - 04.2022
  • Duties and Responsibilities:Customer Service:
    Greet customers warmly and take their orders accurately and efficiently.
    Provide recommendations and answer questions about menu items.
    Ensure customer satisfaction by addressing any concerns promptly and professionally.
    Food Preparation and Service:
    Prepare food items according to recipes and quality standards.
    Assemble and package orders accurately and neatly.
    Maintain freshness of food by rotating and stocking ingredients.
    Maintaining Cleanliness:
    Keep the front counter and dining area clean and organized at all times.
    Ensure sanitation standards are met in food preparation and serving areas.
    Assist in washing dishes and cleaning kitchen equipment as needed.
    Team Collaboration:
    Work effectively with team members to ensure efficient operation during shifts.
    Communicate openly and respectfully with colleagues and management.
    Support fellow team members in delivering excellent service and maintaining a positive atmosphere.

Education

High School Diploma -

Tustin High School
Tustin, CA
05-2023

Certificate - Medical Assisting

UEI College
Garden Grove, CA

Skills

  • Customer Service
  • Complaint resolution
  • Workplace Safety
  • Cash Handling
  • Cleaning
  • Clear Communication
  • Safety understanding
  • Teamwork and Collaboration
  • Organizing Work Stations

Timeline

Team Member

Mr. Waffle
07.2023 - 06.2024

Team Member

Cinnabon
05.2022 - 06.2023

Team Member

Poke Dot
10.2021 - 04.2022

High School Diploma -

Tustin High School

Certificate - Medical Assisting

UEI College

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Stephanie Contreras