Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Stephanie Cook

Cincinnati,OH

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled with over 20 years of history managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Adeptly navigates stressful environments to deliver optimized outcomes. Dedicated to balancing high degree of compassionate care with privacy and understanding.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Addiction Counselor

Cornerstone Project
Cincinnati, Ohio
04.2022 - Current
  • Conducted assessments of clients to identify problem areas and develop appropriate interventions.
  • Participated in weekly team meetings to discuss client progress and coordinate interdisciplinary care plans.
  • Maintained accurate client records according to agency policies while ensuring confidentiality of all information in accordance with HIPAA regulations.
  • Provided individual and group counseling to individuals suffering from addiction.
  • Helped clients transcend addiction and rebuild lives by empowering each with knowledge and skills.

Community Case Manager

Wright State University, Colonel Glenn HWY
Dayton, OH
08.2023 - 09.2024
  • Offered knowledgeable outreach and office-based case management support to adults coping with Substance Use Disorder.
  • Conducted initial screenings, intakes, and needs assessments to help organize community-based services.
  • Maintained accurate records of all client contacts and activities according to agency policies.
  • Provided referrals for additional mental health counseling or substance abuse treatment when needed.
  • Met regularly with supervisory staff to review progress notes and discuss any challenges encountered while working with clients.

Case Manager

Full Circle to Recovery
Dayton , OH
12.2021 - 12.2022
  • Maintained accurate case records and documentation according to agency guidelines.
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Provided individual and group counseling sessions for clients.

Education

Associate of Arts - Addiction Services

Sinclair Community College
Dayton, OH
05-2021

Skills

  • Treatment Planning
  • Assessment Skills
  • Individual Counseling
  • Group Facilitation
  • Inbound and Outbound Calling
  • Data Entry
  • Customer Service
  • Critical Thinking

Certification

  • LCDCII

References

References available upon request.

Timeline

Community Case Manager

Wright State University, Colonel Glenn HWY
08.2023 - 09.2024

Addiction Counselor

Cornerstone Project
04.2022 - Current

Case Manager

Full Circle to Recovery
12.2021 - 12.2022

Associate of Arts - Addiction Services

Sinclair Community College

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Stephanie Cook