Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
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Stephanie Cooley

Stephanie Cooley

Prestonsburg,KY

Summary

Empathetic Peer Support Specialist with proven to build trusting relationships with clients. Caring with genuine concern for wellbeing of peers. Understanding Peer Support Specialist knowledgeable in care system navigation and willing to share life experiences related to mental illness. Energetic professional with more than Number years of expertise providing mental support as well as advice and assistance to those wanting to change lives positively. Hardworking Peer Support Specialist committed to coaching peers through life challenges. Develops customized plans for individual issues. Engaging and outgoing with strong communication skills. Focused professional ready to provide assistance in the form of scheduling appointments, accompanying individuals to meetings and supporting the recovery process. A multitasking Peer Support Specialist offering compassion and respect while communicating effectively. Dedicated professional with strong background in providing evidence-based counseling services to individuals, couples and families. Skilled in developing treatment plans, conducting assessments and documenting progress. Committed to advocating for mental health and well-being of clients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier Team Lead

Skeens Marthon
05.2012 - 03.2015
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Trained team members on cash register operation and cash handling.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Taught employees fundamentals of register use, merchandise scanning and customer service.
  • Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
  • Facilitated and logged store opening, closing, and shift changes.

CNA

Morehead Memorial Hospital
08.2010 - 05.2012
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Supported needs of Number+ residents under long-term care.
  • Delivered high-quality care to Type patients in hospital facility.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Educated patients and family members on best home care practices for healing and recovery.

Education

Bachelor Of Behavioral Health Science - Substance Use Disorders

Grand Canyon University
Phoenix, AZ

Peer Support Specialist -

Big Sandy Technical College
Prestonsburg, KY

Skills

  • Special Assignments
  • Signage Updates
  • POS Transactions
  • Team Contribution
  • Money Handling
  • Employee Scheduling
  • Opening and Closing Procedures
  • Workflow Coordination
  • Hospitality and Accommodation
  • Cash Register Systems
  • Shift End Procedures

Deposit Preparation

  • Family Support and Assistance
  • General Housekeeping Abilities
  • Mobility Assistance Needs Understanding
  • Responding to Emergencies
  • Grooming and Bathing Assistance
  • Supporting Personal Needs
  • Companionship and Emotional Support
  • Wound Care
  • Quality Assurance Controls
  • Feeding Assistance Expertise
  • Measuring Bodily Fluids
  • Quick Problem Solver
  • Interdisciplinary Communication
  • Dementia and Alzheimer's Knowledge
  • Intake Recording
  • Documenting Behaviors
  • Admitting Support
  • Patient Relationship-Building
  • Light Housekeeping
  • Medical Procedures Understanding
  • Efficient and Reliable Team Player
  • Inpatient Care
  • Compassionate Caregiver
  • Recording Vital Signs
  • Complex Problem-Solving
  • Oral Hygiene
  • Trustworthy Companion
  • Patient Assessments
  • Feeding Tube Management
  • Emotional Intelligence
  • Patient Safety Management
  • Emotional and Social Support
  • Calm Under Stress
  • Nursing Assistance
  • Observing Responses
  • Infection Control Procedures
  • Monitor Vitals
  • Activities of Daily Living (ADL) Support
  • Quality Patient Care
  • Family Communication
  • Blood Sugar Monitoring
  • Patient-Focused Care
  • Bathing and Dressing
  • Respiratory Failure
  • Range of Motion Exercises
  • Bed Making and Linen Changes
  • Monitoring Fluids
  • Consistent Follow Through
  • Wheelchair Assistance
  • Promoting Healthy Habits
  • Medical Terminology Knowledge
  • Bed Transfers

Certification

Mental Health First Aid and CPR, Signs of Substance Abuse and What To Do, Management and Treatment of Dual Diagnosis, Diploma in Psychology

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Cashier Team Lead

Skeens Marthon
05.2012 - 03.2015

CNA

Morehead Memorial Hospital
08.2010 - 05.2012

Bachelor Of Behavioral Health Science - Substance Use Disorders

Grand Canyon University

Peer Support Specialist -

Big Sandy Technical College
Stephanie Cooley