Stephanie Cooper
Laurel,MD
Summary
Dedicated and focused professional with extensive experience in building effective and productive workforces. Skilled in pre-screening resumes, interacting with candidates, and utilizing Applicant Tracking Systems (ATS). Strong organizational skills, adept at maintaining files, managing accounts, and prioritizing tasks efficiently.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Human Resources Recruitment Specialist
RTA
Annapolis Junction , MD
11.2021 - Current
- Provide full cycle hiring for various positions
- Conducts new hire entrance interviews and exit interviews
- Run ad hoc reports including but not limited to retention reports new hire reports vacancy reports and historical employment trends
- Develops recruiting strategies and skills may attend conferences and networking
- Coordinated with other HR staff to process new hires into relevant HRIS systems
- Enrollment of new hires in ADP and Paylocity payroll systems.
- Coordinated benefit administration activities such as enrollments, changes, terminations.
- Conducted employee onboarding process, orientations, and exit interviews.
- Responded to inquiries from employees regarding benefits packages.
- Managed recruitment processes, including job postings and interviews.
- Collaborated with internal stakeholders to ensure effective communication between departments.
- Assessed training needs based on performance evaluations or feedback from managers.
- Reviewed job descriptions and updated them as needed according to changing business needs.
Supervisor/MOD Bus Operations
Regional Transit Authority
Annapolis Junction , MD
11.2020 - 11.2021
- Adhered to policies on employee relations, including discipline and grievances.
- Provided customer service to passengers, answering questions about routes, fares, and transfers.
- Monitored bus drivers' performance and provided improvement feedback.
- Fostered a cooperative and professional work environment.
- Developed procedures for timely addressing passenger complaints.
- Supervised safe loading and unloading at stops.
- Investigated accidents and recommended corrective actions.
Accounting Assistant
Fort Myers Construction
Washington , DC
06.2017 - 07.2020
- Managed vendor relationships and resolved payment disputes.
- Processed journal entries for accruals, amortization, and adjustments.
- Answered customer inquiries about billing and payments.
- Assisted with invoicing, collections, and deposits.
- Helped prepare monthly financial statements and reports.
- Supported auditors during year-end audits with documentation.
- Received and processed payments from customers.
- Streamlined transactions with automation systems.
- Prepared and issued invoices, monitored receivables, and managed collections.
Bus Driver
Prince George County Public Schools
Upper Marlboro , MD
12.2012 - 06.2017
- Attended safety meetings and training sessions.
- Maintained discipline among students on board.
- Followed laws and policies for safe driving.
- Ensured safe loading/unloading of students.
- Responded to dispatch for schedule changes.
- Conducted emergency evacuation drills.
- Performed pre-trip inspections.
Office Manager
Mount Vernon CDC
Alexandria , VA
08.2006 - 12.2012
- Processed invoices, maintained payment records, and reconciled accounts.
- Managed donations and bank deposits.
- Reviewed contracts for accuracy.
- Maintained inventory levels.
- Assisted in recruiting, onboarding, and training employees.
- Ensured compliance with employment laws.
- Maintained confidential personnel records.
- Trained new hires on office policies.
- Supervised staff, organized schedules, and delegated tasks.
- Responded to customer inquiries professionally.
Education
Diploma -
Utica Free Academy
Utica, NY06.1988
Associate of Applied Science - Business Management - Human Resource
Anne Arundel Community College
Arnold, MDSkills
- Interviewing techniques
- Pre-Employment Screening
- Problem-solving abilities
- Employee Hiring
- Succession Planning
- Organizational Development
- Applicant Tracking Systems
- Employee Relations
- Background Checks
- Onboarding Processes
Certification
Class B CDL, Air brakes, Passenger
References
References available upon request.
Timeline
Human Resources Recruitment Specialist
RTA
11.2021 - Current
Supervisor/MOD Bus Operations
Regional Transit Authority
11.2020 - 11.2021
Accounting Assistant
Fort Myers Construction
06.2017 - 07.2020
Bus Driver
Prince George County Public Schools
12.2012 - 06.2017
Office Manager
Mount Vernon CDC
08.2006 - 12.2012
Diploma -
Utica Free Academy
Associate of Applied Science - Business Management - Human Resource
Anne Arundel Community College
Class B CDL, Air brakes, Passenger
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