15+ years of human resources and payroll experience with 1 year as a supervisor, and 2 years of configuration. Strong leadership abilities and knowledge of testing, training, policy implementation and customer service skills.
Overview
23
23
years of professional experience
Work History
Business Systems Analyst
Judicial Counsel Of California
02.2022 - Current
Supports the ticket Life Cycle utilizing the CHARM ticket system by assessing business requirements to create focused solutions.
Maintains the design, development, and implementation of business and technical requirements for the benefit module
Provides ongoing functional and technical systems support for the HRSSC PS unit.
Created and maintained standard operating procedures governing system functions and features.
Served as a subject matter expert for the Benefit modules in the deployment of Mono and San Benito Superior court which included the following: Information gathering from various resources provided by the court (MOUs, Employee Benefit Handbooks, vendor invoices, etc); maintained configuration and applied many levels of system application testing; developed presentations and presented system configuration documentation for each court
Provided excellent customer service by addressing user inquiries promptly and professionally, resolving issues efficiently wherever possible.
Trained business personnel in use of systems.
Associate Human Resources Analyst
Judicial Council of California
05.2015 - 01.2022
Process all SAP master data changes, run and analyze payroll reports and process off-cycles for our Full-Service level Superior Courts every pay period
Provide assistance and guidance to our Self-Service level courts, researching high-level technical difficulties pertaining to more complex issues
Provide continuous training for court employees as well as internal staff on system processes, business processes, and new configurations
Serve as lead over deployments which includes interpreting the courts MOU in preparation for blue printing, learning new court rules and configurations that they pertain to in order to create test data in our training environment for system testing and court staff training
After deployment is complete, I serve as the lead over the new court or as a backup until the court and HR staff feel comfortable on their own
Serve as a member of the Tax module, which includes working with our Financial Services Center to identify, research and resolve reconciling issues
This also includes working with Tax Module members on all tax year-end items such as manual tax adjustments
Lead the testing and payment of the Mallano Settlement project for Riverside and Santa Clara Commissioners which consisted of running reports to identify those employees effected, cloning and testing the employees in each of the environments for court review and finding resolutions for any issues
Once the court and all parties involved agreed on the test results, processed payments and worked with Financial Services and Accounts Payable to make sure all checks were processed
Worked directly with the Integration Deployment Testing Coordinator to design test scripts, prepare test data, and contribute in the testing process
Processed payroll using the SAP Process model, as well as manually for regular and off-cycle payroll runs
Reconcile retirement files for CalPERS and Title 37 Act Courts, which involves identifying, researching, finding a resolution in the system and then relaying it to the court
Co-lead on annual reporting projects such as GCC (Government Compensation in California) and ACA (Affordable Care Act)
This involves running the reports for all Phoenix courts, analyzing the information and deciphering if new configuration is needed in order to be compliant
Once all configuration is up to date the reports are reconciled to ensure accuracy and presented to the courts for approval
Serve as the lead in the Organizational Management module (OM) for several courts which includes updating/creating positions, jobs classes, and organization units
Configured payscale and paygrade tables as well as work schedules for three months utilizing the Charm ticket and transport system and moving transports from each environment.
Personnel Supervisor
Department of Food and Agriculture
06.2014 - 05.2015
Supervise a staff of 4 Personnel Specialist performing personnel/payroll transactions
Provided training and technical assistance to internal and departmental staff
Received and implemented new procedures that came from the State Controller's Office and California Department of Human Resources.
Personnel Specialist
Department of Food and Agriculture
06.2007 - 06.2014
Process personnel/payroll transactions for approximately 200 employees
Those functions included payroll, leave accounting, appointments, separations, and miscellaneous changes
Assist the non-central District Agricultural (DAA) with current payroll procedures and current state/bargaining unit regulations
Resolve transaction problems arising from employment history and payroll documentation
Calculate all Non-Industrial payroll and sent it to State Controller's Office or the DAA's to process be processed
Conducted a 6-month payroll audit of our permanent intermittent non-central DAA employees with a finalized report.
Senior Personnel Specialist
Department of Food and Agriculture
10.2013 - 01.2014
Out of Class assignment working in the Disability Management Unit doing Workers Compensation and State Disability Benefits
Calculated Workers Compensation and Disability benefits and sent to State Controllers Office to process
Maintained good working relationship with Supervisors, claimants, and State Compensation Fund
Studied Worker's Compensation and State Disability Rules and regulations.
Office Technician (T)
Employment Development Department
01.2007 - 06.2007
Attendance Clerk for approximately 100 employees in the Tax Payers Assistant call center and maintained daily, weekly, monthly attendance records
Verified accuracy of timesheets and reconciled monthly leave accruals and attendance
Completed and routed personnel forms to Human Resources and maintained employee files
Acted as Administrative Assistant to the call center Manager.
Payroll Representative
Pacific Coast Companies, Inc
07.2006 - 01.2007
Prepared correspondence to agencies/employees, determined percentage of garnishments based on state laws, and processed in SAP
Audited Bi-Weekly and Weekly payroll adjustments
Special projects
Secretary
MISWACO
01.2006 - 07.2006
Receptionist of ra 24/7 Oil field supply company that sent out technicians for maintenance
Processed hourly and salary payroll for 22 employees and handled all Personnel functions including new hires, benefits, and miscellaneous changes
Processed accounts payables and receivables for all vendors.
Program Technician
Employment Development Department
01.2005 - 07.2006
Provided call center assistance in the Tax Payers Assistance Center that handled employer paid State Disability and Unemployment Insurance taxes
Assisted employers and payroll agents in computation of taxes and how to prepare the various reporting forms
Processed delinquency correspondences that involved determining if various filing forms were delinquent, updating information on the Tax accounting System, and making timeliness and good cause determination for delinquent filings
Processed adjustments within my authorized limits in order to correct accounts.
Administrative Assistant
Pacific Coast Companies Inc
04.2004 - 01.2005
Administrative Assistant to the Accounting Department and assistant to the Corporate controller
Keyed daily accounting journals into the SAP system and prepares monies to be delivered to the bank
Reviewed expense reports for the subsidiaries and audited all coding
Keyed employee leave time into the SAP system.
Payroll Representative
Pacific Coast Companies Inc
03.2003 - 03.2004
Processed all personnel changes into the SAP system which include appointments, terminations, promotions, address changes, tax changes, etc
Sorted and verified all bi-weekly checks to be sent out to locations in 7 different states
Maintained a good relationship with all the payroll clerks in the field offices and kept them up to date on payroll rules and regulations.
Payroll Check Run Operator
Pacific Coast Companies Inc
11.2001 - 02.2003
Processed all payrolls through the SAP system on a weekly, semi-monthly, and monthly basis
Printed and sorted all regular and off-cycle checks to be sent out via courier
Completed all employment verifications and sent out all correspondence
Prepared garnishment checks and maintained records.
Education
General Education - General Education
Los Rios Community College
Sacramento
Skills
9 years of experience with SAP
Requirements Gathering
Cross-Functional Collaboration
Process Documentation
Knowledge of business processes, payroll laws and regulations, and MOU provisions
Strong integration testing skills from script creation to variant posting
Strong analytical, evaluation, and problem-solving abilities
Ability to gather information for training documentation and organize and implement training workshops
Excellent interpersonal and oral communication skills providing support for front and back-end users
Excellent rapport with outside offices in conveying payroll and benefit procedures
Deployment project lead
Leadership skills with Supervisory/Project Lead experience
Experience in SAP configuration
Timeline
Business Systems Analyst
Judicial Counsel Of California
02.2022 - Current
Associate Human Resources Analyst
Judicial Council of California
05.2015 - 01.2022
Personnel Supervisor
Department of Food and Agriculture
06.2014 - 05.2015
Senior Personnel Specialist
Department of Food and Agriculture
10.2013 - 01.2014
Personnel Specialist
Department of Food and Agriculture
06.2007 - 06.2014
Office Technician (T)
Employment Development Department
01.2007 - 06.2007
Payroll Representative
Pacific Coast Companies, Inc
07.2006 - 01.2007
Secretary
MISWACO
01.2006 - 07.2006
Program Technician
Employment Development Department
01.2005 - 07.2006
Administrative Assistant
Pacific Coast Companies Inc
04.2004 - 01.2005
Payroll Representative
Pacific Coast Companies Inc
03.2003 - 03.2004
Payroll Check Run Operator
Pacific Coast Companies Inc
11.2001 - 02.2003
General Education - General Education
Los Rios Community College
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