Stephanie G. Corkins
Charlotte,NC
Summary
Experienced Vendor Management professional with a proven track record in Category Management, IT Procurement/Sourcing, IT Finance, Supply Chain, and Business Operations. Skilled at leading cross-functional teams to deliver high-impact initiatives and drive process improvements. Recognized for exceptional relationship-building skills, cost structure improvements, and contract negotiation for optimal outcomes.
Overview
19
19
years of professional experience
Work History
Associate Director-Vendor Management
Verizon Business
12.2023 - Current
- Led initiatives to identify $19M+ in prevention/savings through commercial governance while identifying additional opportunities for cost and process efficiencies
- Led teams of up to 12 personnel, supervising daily performance as well as training and improvement plans
- Assisted senior leadership in managing all aspects of operations, processes and stakeholder engagements
- Streamlined and monitored quality programs to alleviate overdue compliance activities
- Effectively aligning Vendor Management relationships between Verizon, vendors and stakeholders to align business goals, operational needs and vendor capabilities across multiple organizations
- Improved process engagement between stakeholders and business partners for speed to revenue and streamlined requisition to PO execution. Areas of focus: Public Sector, Finance, Marketing, Product, Professional Services
- Effectively leading domestic and international teams with cross-functional support for Order Governance, Product, Post-Sales and Programs
- Responsible for developing and maintaining Vendor Management processes and enhancements
- Increasing integration and automation utilizing the Polaris tool for intake, data analytics, and integration with Post/Pre-sales
- Driving increased vendor performance metrics with on-boarding, data analytics, payment integrity and contractual obligation compliance
- Developing strategies to increase savings and cost avoidance with governance of contractual obligations with vendor partners
Sr. Manager-Vendor Management, Order Governance
Verizon Business
01.2018 - 12.2023
- Developed standardization of PO requests to increase policy adherence and decrease negative financial impact within the VBG organization introducing the Polaris tool for automation
- Created commercial governance review process to ensure compliance of financial policies and guidelines to enhance vendor engagements and accurately capture contractual terms
- Restructured order governance support team focus to increase efficiency
- Timely movement of requisitions within a set SLA for support to stakeholders and vendor allowing contractual obligations to be met or exceeded
- Overseeing the validation of accurate sales orders to meeting Verizon requirements before initiation processing
- Coaching and mentoring for direct reports for growth within the Vendor Management teams
- Maintain and update standard operating procedures for commercial governance and requisition processing
- Contract review
Sr. Telecom Relationship Analyst– Network Engineering
MetLife
01.2015 - 07.2018
- Provided project support for the Global AT&T MPLS transport identifying $1.7M in financial impact
- Created a regular cadence for Network Engineering with internal partners (Global Procurement, Finance, Asset Management…) for contract, project and process reviews
- Coordinated with strategic vendors to resolve process and contractual concerns while nurturing relationships
- Arranged monthly and quarterly review meetings with internal and external partners to ensure productivity and development
- Participated in contract reviews and renewal negotiations with telecom, software and managed services vendors
- Assisted Infrastructure Services team with invoice and product reviews within the Network Engineering space to identify billing errors & cost savings resulting in $200K credits to MetLife
- On-going collaboration with Network Engineering, Distributed Engineering and Network Operations to identify and track savings for executive management reporting
IT Strategic Sourcing Analyst – Software and Telecom
LOWE’S COMPANIES, INC.
01.2014 - Current
- Led Projects through the Seven Step Sourcing process with the primary focus of reducing total costs and mitigating risk
- Achieved roughly 15% savings on addressable spend
- Primary contact for entire SCM cycle: request for proposals (RFP’s), financial analysis, vendor selections, contract negotiations, amendments/ modifications and contract closeout
- Collaborated with business partners, Supplier Management and Enterprise Architecture (EA) to identify the lowest Total Cost of Ownership (TCO) solutions with defined Service Level Agreements to ensure Supplier performance
- Created and enhanced complex, non-standard enterprise contracts, focusing on cost savings and risk mitigation
- Influenced business executives to adopt SCM best practices in non-traditional spend categories
- Provided solutions to intricate legal issues such as confidentiality, indemnification, intellectual property, limitation of liability, open source software, click-thru agreements, and more
- Executed custom software development agreements focused on cost savings, and protecting proprietary intellectual property
IT Finance Analyst
LOWE’S COMPANIES, INC.
01.2012 - 01.2014
- Vendor Manager for our TEM Telecom Expense Management provider (TEM) who handled telecommunication invoice processing, cost analysis and reporting structure
- Compiled and presented telecom spend reports for submission to management and account owners
- Developed and managed multiple telecommunication accounts in summation of $90M including forecasting, accruals, expense payables, and reconciliations to sustain financial data within a 5% marginal variance
- Prepared and submitted financial transactions utilizing Spend Management, IBM TM1 and PeopleSoft systems in accordance with company policies and in compliance with internal controls
- Performed or assisted with financial compliance and procedural audits
- Strong ability to formulate policies and procedures relevant to program areas based on information of a conceptual nature from varied and complex sources
Network and Supplier Management Analyst
LOWE’S COMPANIES, INC.
01.2006 - 01.2012
- Negotiated contract terms for wireless agreements with all major wireless carriers as well as smaller rural wireless carriers specific to the needs of the enterprise, conferencing services and corporate DS3’s, MPLS and T1 circuits
- Implementation of contract terms for acquired services resulting in annual cost reduction of over $1.2M
- Communicated with external vendors, partnering IT organizations and business partners to develop integrated project schedules and timelines
- Oversaw daily wireless and LAN activities including inventory control, product ordering, and device certification for the enterprise environment while developing and maintaining best practices and corporate policies
- Coordinated Mobile Refresh and Distribution project for 2,000+ devices
- Working directly with the vendor on device activation, screening, mobile assignment, scheduling distribution, tracking and providing training on policies and processes for enterprise users
- Provided detailed reporting on wireless activity, LAN and telephony activity and account optimization to senior management
- Create formatting and reporting structure guideline to be provided monthly from wireless vendors and conduct audit reports and reviews
- Supported voice engineering efforts as a part of an on-call rotation in an effort to manage requests from business users, including both corporate and store environments, with issues relating to voice engineering
- Sorted and prioritized requests prior to dispatching engineering in order to ensure optimal issue resolution and prevent inappropriate resource utilization
- Continuously optimized operations, ranging from procurement to infrastructure implementation within the corporate and retail structures
- Developed a wireless and circuit database including data imports, unit orders, and system updates for 10,000+ corporate wireless users and multiple corporate circuits
- Provided cost, time, and resource estimates for development solutions as an internal project resource
Education
A.A. - Business Administration
Mitchell CC
Mooresville, NCLean Six Sigma - Yellow Belt
Juran Institute
Skills
- Business & Supplier Negotiation
- Analytical & Critical Thinking
- Relationship Building (Internal/External Customers)
- Communications, Oral / Written
- Process Improvement
- Financial Management
- Coaching and Mentoring
- Six Sigma Certified
- Strategic leadership
- Stakeholder engagement
Timeline
Associate Director-Vendor Management
Verizon Business
12.2023 - Current
Sr. Manager-Vendor Management, Order Governance
Verizon Business
01.2018 - 12.2023
Sr. Telecom Relationship Analyst– Network Engineering
MetLife
01.2015 - 07.2018
IT Strategic Sourcing Analyst – Software and Telecom
LOWE’S COMPANIES, INC.
01.2014 - Current
IT Finance Analyst
LOWE’S COMPANIES, INC.
01.2012 - 01.2014
Network and Supplier Management Analyst
LOWE’S COMPANIES, INC.
01.2006 - 01.2012
Lean Six Sigma - Yellow Belt
Juran Institute
A.A. - Business Administration
Mitchell CC
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