Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Work Availability
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Stephanie Cornwell

Grand Rapids,MI

Summary

Experienced small business owner and manager, focusing on operational efficiency, creative solutions, customer satisfaction, and team leadership. Utilizes strategic planning and resource management to ensure business growth and sustainability. Track record of fostering collaborative environments and delivering consistent results. Extensive background in project management.

Overview

24
24
years of professional experience

Work History

SMALL BUSINESS OWNER/Operator

THRIVER LLC
05.2020 - Current
  • Residential landscaper providing personalized design, installation, and maintenance services. Handled all aspects of the business, with up to 3 crews and various types of tools and equipment. Offered snow plowing service for select clientele. Continued growth through word of mouth as well as expanded services, which lead to being known as the “go-to” person.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Completed regular inspections and maintenance actions, as well as equipment repairs, to keep equipment operating at peak levels.

Volunteer Coordinator

Multiple
06.2019 - Current
  • Recruit and train new volunteers on goals and objectives. As many as 1000 volunteers for a single event.
  • Coordinate large-scale race events involving multiple teams of volunteers, resulting in successful event.
  • Provided ongoing support to volunteers, participants and race committee staff throughout the event(s), addressing any concerns or issues promptly to ensure satisfaction and commitment to ensure a positive experience for all.
  • Established strong relationships with local volunteers and race committees, fostering collaboration and expanding volunteer community involvement.
  • Events include: The Groundhog Marathon, Millenium Meadows Marathon, Last Chance Boston Qualifier Marathon, The Grand Rapids Marathon, The Grand Rapids Kids Marathon, Justify the Pie 5k/15k/1 mile fun run, White Pine Thaw Marathon Relay, The Fred 200 Mile Relay, The Shelly Irwin Fun Run (new this year).

Systems Operations Specialist

GE Aviation Systems
08.2015 - 06.2020

Supported execution efforts for 777x and 787 teams, helping to standardize metrics for engineers. Support for data and users with several programs including DOORS, BOE Tool, Support Central, Snake Eyes, GEARS, Dimensions, linking modules and International Tagger Certification.

  • Streamlined operations through automation of manual processes, increasing overall efficiency.
  • Served as an escalation point for complex troubleshooting scenarios, leveraging extensive knowledge of systems operation principles.
  • Collaborated with cross-functional teams to identify areas for process improvement and implement solutions.

GE Volunteers Leadership Pillar

GE Aviation
10.2014 - 05.2020

Played a leadership role on the GE Volunteer Committee. Organized, planned and executed annual volunteer day with nearly 2000 participants across Kent County with 25-35 projects for several different non-profit organizations and agencies. Other events included take your child to work day, 12 Days of Giving, volunteer recognition, Junior Achievements, and many others. This was a volunteer role, mostly done on outside of work hours.

SERVICES PROGRAM CONTROL/ANALYST

GE Aviation Systems
10.2014 - 08.2015

Responsible for facilitating schedule creation, provide guidance and support to the team regarding monthly forecast updates. Compliance with standard project management tools and processes.

  • Enhanced program performance by conducting comprehensive financial analysis and risk assessments.
  • Streamlined budgeting processes for improved cost control and resource allocation.
  • Developed accurate forecasts with detailed data analysis, enabling effective decisionmaking.

PROJECT PLAN ADMINISTRATOR

Meijer Corporation
12.2013 - 10.2014

Monitored IT project plans and portfolios, tracked key milestones and recommended adjustments during weekly project team meetings. Ensured timely execution while staying on budget.

  • Facilitated cross-functional team meetings to review progress and identify areas for improvement.
  • Implemented change management processes to minimize disruptions caused by scope changes or other unforeseen circumstances during project execution.
  • Established strong relationships with stakeholders, ensuring clear communication of expectations and deliverables.
  • Assessed project performance against key metrics, making data-driven adjustments as needed to achieve desired outcomes.
  • Improved team collaboration through effective communication, resulting in more efficient project completion.

PROJECT COORDINATOR /Senior Operations Administrator

Gale Development
02.2012 - 08.2013

Commercial real-estate development and construction project management. Involved in countries largest real estate recovery in Connecticut with awards. Acting superintendent, trainer, liaison, building redesign, consulting with local authorities, and coordinating with current and future tenants of large multi-tenant buildings.

  • Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
  • Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
  • Identified potential risks and developed mitigation strategies to minimize disruptions to project timelines.
  • Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project''s success.

EXECUTIVE ASSISTANT

FUSION Academy
05.2009 - 02.2012

President and Senior Vice President large 1:1 school model

  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Improved office efficiency by implementing new filing systems and document management processes.
  • Used advanced software to prepare documents, reports, and presentations.

CONSTRUCTION ADMINISTRATOR

Workstage
08.2007 - 05.2009

Director or PM, General Superintendent, Safety Officer

  • Assisted in workforce training programs, enhancing employees'' skills sets which resulted in increased efficiency onsite.
  • Maintained detailed records of all project-related documentation, ensuring easy access for auditing purposes or future reference by stakeholders.
  • Oversaw subcontractor selection process to ensure timely completion of tasks while maintaining high-quality standards.
  • Conducted thorough site inspections at various stages of construction, ensuring compliance with regulatory standards and client requirements.

Accounting

The Bouma Corporation
10.2000 - 06.2006

Education

BBA - Business Administration And Management

Davenport University
Grand Rapids, MI
04.2011

Associate of Applied Science - Small Business Management

Davenport University
Grand Rapids, MI
06.2001

Skills

  • Process Improvement
  • Adaptability and Flexibility
  • Attention to Detail
  • Sustainable practices
  • Maintenance planning
  • Site assessment
  • Landscaping planning
  • Hardscape installation
  • Garden restoration
  • Garden design
  • Drainage solutions
  • Safety procedures
  • Policy development and enforcement
  • Negotiation
  • Team Training

Accomplishments

  • Avid distance runner. Successfully completed over 12 full marathons. Qualified for the Boston Marathon twice. Longest distance completed was a 50 mile ultra-marathon.
  • Road Warrior ambassador for The Amway Riverbank Run 2018 and fundraising representative for Meals on Wheels.
  • Over $10k fundraising accomplishment and completion of the Susan G. Komen 3 Day, 60 Mile walk in Chicago 2008 & 2009.
  • Girls on the Run Coach 2016.
  • Kentwood Baseball League Board Member 2012-2016. Spearheaded opening day parade, team and individual photos, and 10 field maintenance.
  • Race Against Nowhere documentary film showing with panel for educators at Celebration Cinema 2011.

Timeline

SMALL BUSINESS OWNER/Operator

THRIVER LLC
05.2020 - Current

Volunteer Coordinator

Multiple
06.2019 - Current

Systems Operations Specialist

GE Aviation Systems
08.2015 - 06.2020

GE Volunteers Leadership Pillar

GE Aviation
10.2014 - 05.2020

SERVICES PROGRAM CONTROL/ANALYST

GE Aviation Systems
10.2014 - 08.2015

PROJECT PLAN ADMINISTRATOR

Meijer Corporation
12.2013 - 10.2014

PROJECT COORDINATOR /Senior Operations Administrator

Gale Development
02.2012 - 08.2013

EXECUTIVE ASSISTANT

FUSION Academy
05.2009 - 02.2012

CONSTRUCTION ADMINISTRATOR

Workstage
08.2007 - 05.2009

Accounting

The Bouma Corporation
10.2000 - 06.2006

BBA - Business Administration And Management

Davenport University

Associate of Applied Science - Small Business Management

Davenport University

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Stephanie Cornwell