Summary
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Stephanie Cortez

Hart,TX

Summary

Reliable Secretary driven to promote operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills. Employs flexible approach to resolving daily issues. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Office Secretary

City Of Hartford
, Texas
11.2024 - Current
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Coordinated special events such as conferences or workshops.
  • Operated office equipment such as photocopiers, scanners, and fax machines.
  • Composed and distributed reports, routine correspondence and meeting notes with job-related software.
  • Greeted visitors and directed to appropriate location or person.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Greeted visitors in a professional manner and provided assistance when necessary.
  • Created and distributed memos, letters, spreadsheets, presentations and other documents for internal use.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Provided administrative support to management staff as needed.
  • Assisted with accounts receivable and accounts payable functions.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Ensured that all customer service requests are handled in a timely manner.
  • Scheduled meetings and sent invitations specifying time and location.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Created and updated spreadsheets to track and report data.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Organized and maintained filing systems both electronically and manually.
  • Updated contact lists on a regular basis with relevant information about customers and clients.
  • Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.

Education

GED -

Dimmitt High School
Dimmitt, TX
03-2000

Skills

  • Database entry
  • Spreadsheet development
  • Expense documentation
  • Production leadership
  • Calendar management
  • Schedule management
  • File organization
  • Document scanning
  • Billing and invoicing
  • Typing speed
  • Scheduling and calendar management
  • Verbal communication

Languages

Spanish
Professional

Affiliations

  • Supported the planning and execution of community events
  • Provided support to Spanish-speaking customers by addressing their needs and inquiries

References

References available upon request.

Timeline

Office Secretary

City Of Hartford
11.2024 - Current

GED -

Dimmitt High School
Stephanie Cortez