Office Secretary
- Handled incoming calls and directed callers to appropriate department or employee.
- Coordinated special events such as conferences or workshops.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Composed and distributed reports, routine correspondence and meeting notes with job-related software.
- Greeted visitors and directed to appropriate location or person.
- Composed, edited and typed complex memos and reports with job-related software.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Created and distributed memos, letters, spreadsheets, presentations and other documents for internal use.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Responded to customer issues to provide immediate resolution and improve retention.
- Provided administrative support to management staff as needed.
- Assisted with accounts receivable and accounts payable functions.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Ensured that all customer service requests are handled in a timely manner.
- Scheduled meetings and sent invitations specifying time and location.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Created and updated spreadsheets to track and report data.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Organized and maintained filing systems both electronically and manually.
- Updated contact lists on a regular basis with relevant information about customers and clients.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.