Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephanie Cortez Galvan

Katy,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Drywall Helper

Marek Brothers Systems
Houston, TX
01.2022 - Current
  • Maintained strict compliance with height-related safety standards.
  • Informed supervisors regularly about project progress.
  • Cleaned up debris from work areas to maintain a safe environment.
  • Loaded or unloaded building materials to distribute machinery or tools.
  • Utilized hand tools, saws, routers and sanders to prepare materials.
  • Recorded inventory levels of materials, tools, and equipment.
  • Transported tools and materials to job sites.
  • Verified proper functioning of tools prior to their deployment.
  • Marked cutting lines on drywall for specific measurements.
  • Assisted team in placing heavy drywall pieces.
  • Instructed new hires on safety protocols to reduce workplace incidents.
  • Ensured workplace safety by stocking approved PPE supplies.
  • Assessed pre-work contractor documents for adherence to safety protocols.
  • Executed fire drill coordination and formulated detailed evacuation strategies.
  • Executed daily tasks with precision.

Shipping and Receiving Lead

Target Logistics
Houston, TX
06.2022 - 01.2023
  • Packed and sealed materials for shipment.
  • Checked containers for any damage before acceptance.
  • Leveraged computer programs to monitor order status.
  • Followed all safety guidelines during hazardous materials management.
  • Coordinated returns of damaged or incorrect items with suppliers.
  • Completed daily shipping and receiving tasks.
  • Routed materials efficiently with precise bills of lading.

CSR/Data Entry Clerk

Birchstone management
Houston, TX
11.2021 - 05.2022
  • Updated databases with new and modified customer data.
  • Streamlined coordination between teams for on-time and effective client service fulfillment.
  • Maintained accurate records of orders and client details.
  • Devised plans to increase the standard of service delivery.
  • Prepared and organized documents for management review.
  • Collaborated with routing specialists, route managers, and the service department to enhance routes.
  • Coordinated scheduling of freight considering priority ranking and accessible machinery.
  • Used GPS systems and software to plan routes.
  • Maintained accurate records of driver locations, delays, and cancellations.
  • Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
  • Handled numerous phone calls accurately.
  • Generated insights on shipping and receiving timelines through detailed reports.

Receptionist/Inside Sales Representative

Master Tile/SCP
Houston, TX
03.2017 - 02.2021
  • Coordinated appointment schedules.
  • Processed payments and updated accounts to reflect balance changes.
  • Anticipated required supplies and placed orders accordingly.
  • Guided callers with necessary information.
  • Ensured privacy of clients' rights.
  • Implemented an efficient filing system for essential documents.
  • Upheld a professional atmosphere in the reception space.
  • Handled incoming calls on multi-line telephone systems.
  • Handled customer transactions via cash registers and POS terminals.
  • Executed various clerical responsibilities including document management and copying.
  • Guaranteed precise completion of forms prior to processing.
  • Entered data into multiple computer systems with precision and speed.
  • Provided administrative support to various departments, assisting with document preparation and data entry.
  • Delivered appropriate responses to address consumer issues.
  • Maintained current records of office expenses and costs.
  • Supported the integration of new employees.

Education

High School Diploma -

Sam Houston High School
Arlington, TX
05-2011

Skills

  • Record Keeping Skills
  • Professional Phone Communication
  • Skilled in Microsoft Software
  • Fluent in English and Spanish
  • Strong Organizational Skills
  • Positive Energy

Languages

Spanish
Native/ Bilingual

Timeline

Shipping and Receiving Lead

Target Logistics
06.2022 - 01.2023

Drywall Helper

Marek Brothers Systems
01.2022 - Current

CSR/Data Entry Clerk

Birchstone management
11.2021 - 05.2022

Receptionist/Inside Sales Representative

Master Tile/SCP
03.2017 - 02.2021

High School Diploma -

Sam Houston High School
Stephanie Cortez Galvan