Stephanie Cox

• Supported children in play activities, meals and snacks, hygiene and socialization.
• Assisted with light housekeeping duties as well as running errands.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Built positive and nurturing environments to support child social and emotional growth.
• Engaged with children on age-appropriate level.
• Prepared tasty, healthy meals for children to encourage good eating habits.
• Taught children everyday skills and language.

• Create & deliver training program to boost efficiency & encourage excellent service Trained more than 100 new servers & bartenders to improve performance Encourage positive workplace culture despite COVID-19 obstacles & challenges Serve up to 500 guests per shift with sales of more than $27K Develop promotions to boost sales & identify local talent for entertainment opportunities Collaborate with servers, kitchen staff, & management to resolve customer issues Guarantee constant cleanliness & sanitation during COVID-19 pandemic

Full time Industrial and organizational graduate student, while working two part time jobs.

• Managed daily store operations to ensure streamlined processes & customer experiences Supervised 15 store employees, including weekly team member scheduling Established 15 new contractor & home owner accounts monthly to meet individual needs Featured strategic product promotions to boost sales of up to $1.2M annually Generated profit/loss (P&L) reports to track revenue & boost profit margins Monitored & controlled all incoming & outgoing inventory orders to guarantee accuracy Maintained repeat customer relationships to improve brand awareness & loyalty

• Prepared daily bank deposits to balance corporate accounts with complete discal integrity Promoted & granted access to security system & monetary safe Trained & supervised teams of up to 30 to maintain highest possible customer satisfaction