Stephanie Cozzolino
Wallingford
Summary
Compassionate Applied Behavior Analysis Technician known for high productivity and efficient task completion. Skilled in behavior modification techniques, data collection, and implementing treatment plans under supervision. I excel in communication, empathy, patience and coaching teams and individuals to ensure positive outcomes in a safe and supportive environment for all.
Overview
18
18
years of professional experience
Work History
Applied Behavior Analysis Technician
ACES Village School
North Haven
08.2021 - Current
- Delivered individualized treatment for children diagnosed with autism spectrum disorders or other behavioral and social challenges using applied behavior analysis principles.
- Work one on one with students to help them develop fine/gross/oral motor skills, language and social skills.
- Perform discrete trial instruction and analyze the data collected from students' performance to create individualized plan for their success.
- Work individually and together as a team in a high pace and cohesive environment to ensure the safety of all students and faculty.
Kitchen Manager/Front of House Manager
Chilis's Bar and Grill
East Haven
04.2018 - 08.2021
- Managed day to day restaurant operations to drive performance results and meet customer expectations.
- Focus on employee behaviors and feedback to coach their performance and celebrate success.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved problems or concerns to satisfaction of involved parties.
- Coached staff on strategies to enhance performance and improve customer relations.
Shift Leader/Server/Hostess
Chilis's Bar and Grill
Wallingford
10.2010 - 04.2018
- Provided exceptional service to high volume of daily customers.
- Held performance reviews to identify and correct areas needing improvement.
- Used suggestive selling techniques to entice customers with more expensive or higher-margin items and add-ons.
- Created positive guest experience by listening to guest needs and recommending options to meet requests.
Sales Associate
Ala Boutique
Wallingford
04.2007 - 06.2009
- Worked with fellow sales team members to achieve group targets.
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed trusting relationships with customers by making personal connections.
- Assessed customer needs to provide assistance and information on product features.
Education
High School Diploma -
Orville H. Platt High School
Meriden, CT06.2009
Associate of Arts - Fashion Design
The Art Institute of New York City
New York, NYSkills
- Adaptable
- Customer service
- Communication
- Critical thinking
- Issue resolution
- Crisis management
- Organizational
- Leadership skills
Timeline
Applied Behavior Analysis Technician
ACES Village School
08.2021 - Current
Kitchen Manager/Front of House Manager
Chilis's Bar and Grill
04.2018 - 08.2021
Shift Leader/Server/Hostess
Chilis's Bar and Grill
10.2010 - 04.2018
Sales Associate
Ala Boutique
04.2007 - 06.2009
High School Diploma -
Orville H. Platt High School
Associate of Arts - Fashion Design
The Art Institute of New York City