Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Stephanie Craig

The Dalles,OR

Summary

Knowledgeable Administrative Assistant with solid background in administrative functions, including office management and staff coordination. Successfully streamlined office operations, enhancing productivity and efficiency. Demonstrated proficiency in problem-solving and maintaining effective communication within teams.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Joann's Fabric and Crafts
03.2020 - Current
  • Conducted regular audits for accurate stock levels, reducing excess inventory.
  • Guided team members through challenges with clear communication and support.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Assisted in recruiting, hiring and training of team members.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Administrative Assistant Internship Program

Dandy Don's Customs
06.2020 - 09.2020
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.

Team Member

Joann's Fabric and Crafts
10.2014 - 03.2020
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted with inventory counts and stocking of merchandise.
  • Monitored and verified merchandise for proper prices and labels.
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.
  • Improved customer satisfaction by quickly helping each person find desired items.

Education

GED -

Columbia Gorge Community College
The Dalles, OR
06-2021

Skills

  • Customer service
  • Computer skills
  • Typing speed and efficiency
  • Office administration
  • Microsoft Word
  • Microsoft Excel
  • Microsoft outlook
  • Computer proficiency
  • Filing
  • Scheduling
  • Database entry
  • Recordkeeping

Certification

  • Certificate of Administrative Assistant- Columbia Gorge Community College- 2020

Timeline

Administrative Assistant Internship Program

Dandy Don's Customs
06.2020 - 09.2020

Assistant Store Manager

Joann's Fabric and Crafts
03.2020 - Current

Team Member

Joann's Fabric and Crafts
10.2014 - 03.2020

GED -

Columbia Gorge Community College

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Stephanie Craig