Stephanie Craine

• Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
• Provided support and guidance to students experiencing academic and personal troubles.
• WIOA) approved trainer providers, high schools, and 4-year post-secondary institutions in the cook county region.
• Assisting with the implementation of WIOA policies and procedures to conduct outreach.
• Determining the assessment of program eligibility over 75 potential students monthly.
• Providing initial and ongoing career counseling to program to 100 students.
• Developing innovative program approaches by incorporating college concepts.
• TABE test proctor
• Facilitating activities and curriculums that promote student success and lifelong learning.
• Monitoring and tracking the needs of 100 students weekly.
• Coaching students to engage with new educational initiatives and career opportunities.
• Evaluating and documenting student retention and success monthly.
• Developing, and implementing programs to support over 100 students’ education and employment goals.
• Assessing program services of educational providers within the cook county region for sustainable enrollment retention and successful graduates.
• Managing the assessment eligibility process of new and continuing
• Provided support for students’ access to dual credit and enrollment opportunities for post-secondary education.
• Maintain general knowledge of career and transfer programs.

· Managed recruitment, training placement, and employment activities for OAI Chicago Southland programs.

· Developed and documented career and education training plans with participants.

· Developed and periodically reviewed individualized life plans with participants.

· Assessed barriers to success and made appropriate referrals.

· Distributed and documented participant support services.

· Work with classroom trainers, conducting acts trainee workshops and other training related to professional development, career guidance, and other support services.

· Worked closely with business account executives to follow up on job seeker progress and address needs and barriers.

· Coordinated and reported on participants’ retention activities.

· Worked with Director to coordinate and assist the Systems Change Advisory Council.

· Assisted in grant application research and writing, report completion, and database updates as needed.

· Ensured that grant-funded training is delivered per grant requirements.

· Maintained records on attendance, skill attainment, and instructional activities.

· Prepared and deliver reports of project training results as required per program parameters.

· Designed, managed, and supervised supportive service infrastructure daily operations.

· Managed over 400 families and their children’s needs.

· Managed over 100 childcare providers' monthly financial invoices and reports

.Managed a $200 million budget to provide funding for supportive services for over 400 parents enrolled in training programs.

• Liaised with community partners to enhance employment opportunities for individuals with disabilities.
• Led vocational assessments for clients with physical, emotional, intellectual and behavioral disabilities.
• Customized vocational exploration activities to identify self-determined rehabilitation needs and goals.
• Coordinated community resources and secured referrals.
• Assisted clients in exploring career options and vocational goals.
• Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
• Mobilized case management system to document service delivery and case progress.
• Evaluated diagnostic data to determine eligibility and needed services.
• Cultivated interpersonal skills by building positive relationships with others.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Demonstrated leadership skills in managing projects from concept to completion.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

• Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
• Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
• Developed and implemented comprehensive case management plans to address client needs and goals.
• Developed and implemented safety plans for clients at risk of harm to provide protection.
• Conducted outreach activities to engage local stakeholders in programs.
• Utilized grant writing skills to secure additional program funding.
• Researched best practices and developed strategies to improve program outcomes.
• Assisted clients in resume preparation and interviewing skills.
• Assisted clients in job search and conduct target job search campaigns to assist in the placement of clients.
• Cultivated relationships with potential employers to obtain job placement for clients

• Conducted community workshops to promote different programs and educate public on available services.
• Provided case management services for incarcerated youth.
• Conducted outreach and implemented intake process.
• Provided counseling to individuals and families who required assistance and mandated through the court system
• Secured information, such as medical, psychological, and social factors contributing to the program participant's situation, evaluates these and the program participant's capacities and establishes an appropriate service plan.
• Referred program participants to community resources and other organizations, determines program participants' eligibility for financial assistance and provides financial assistance and support to program participants by Organizational policies and procedures.
• Compiled records and prepared statistical reports as required
• Reviews service plan and performs follow-up to determine quantity and quality of service provided to program participant program participant’s case status case.

Programming Advancement:

• Managed volunteer leadership to enhance infrastructure and sustainability of the Public Allies Chicago Apprenticeship Program, specifically steering committees and task forces for the continuous learning process, retreats, Presentations of Learning, Partner Organization recruitment, and selection.
• Managed volunteer leadership to enhance and expand programs.

Member Management:

• Ensured high-quality program delivery with and for Ally class Members, Partner Organization supervisors, volunteers, and community collaborators.
• Coached, mentored, and supported up to 10 Allies in achieving their service and learning responsibilities (with Partner Organizations and in a neighborhood Team Service Project), personal and professional development, nd post-graduate goals.
• Managed support process to ensure Partner Organizations and supervisors meet Public Allie's administrative compliance and programmatic goals.

Leadership Development and Team Learning:

• Support delivery, evaluation, and improvement implementation of the program curriculum in collaboration with local volunteer leadership and the National Leadership Team.

Continuous Learning and Improvement:

• Managed implementation of continuous-learning processes and tools and national compliance management.
• Developed and implemented continuous learning processes and tools for Public Allies Chicago's expanded programs and organizational functions.
• Trained Chicago staff in the effective use of CLT tools and the implementation process.
• Reviewed data and reports compiled by National Office and make recommendations for program improvement.

Alliance Building:

• Supported Learning Sessions, specifically for youth and leadership development professionals.
• Participated in the evaluation of professional networks.
• Participated in opportunities to strengthen the AmeriCorps network.

Resource Management:

• Recruited,oriented, and trained, steward volunteers to achieve annual goals.
• Participated in the annual Program budget development process.
• AmeriCorps Grant Management ensures compliance with grant requirements.

Staff Management:

• Recruited, trained, and supervised interns for identified program initiatives.