- Drawing and painting
- Reading
- Traveling
- Working-out
- Family and friends
Stephanie Cramer
Eugene,OR
Summary
Dynamic professional with a proven track record in customer service at Bend Brewing Company for four years and still going this summer. I'm good at multitasking and enhancing guest experiences. Skilled in team collaboration and effective time management, I thrive in high-pressure environments, ensuring satisfaction and safety while building positive relationships with patrons and colleagues alike.
Overview
2
2
years of professional experience
Work History
Host/Lead Busser
Bend Brewing Company
06.2022 - 09.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Santa's Helper
Santaland
11.2023 - 01.2024
- Built and welcomed positive relationships with patrons, team members and supervisors.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Cleaned play area to reduce spread of germs and bacteria.
Education
High School Diploma -
University of Oregon
Eugene, OR06-2028
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Interests
Timeline
Santa's Helper
Santaland
11.2023 - 01.2024
Host/Lead Busser
Bend Brewing Company
06.2022 - 09.2024
High School Diploma -
University of Oregon
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