Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Stephanie Creel

Panama City Beach,FL

Summary

I am a highly motivated professional with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Property Manager

DMC Holdings
Panama City Beach, FL
03.2006 - Current
  • I manage a portfolio of single family homes on Panama City Beach and Panama City.
  • Assess rental applications, conduct background checks, and approve or deny prospective tenants based on established criteria.
  • Negotiate leases, rental agreements, and other contractual documents related to property management activities.
  • Manage all maintenance requests from tenants in a timely manner.
  • Coordinate with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Ensure that all rent payments were collected on time by following up with delinquent tenants.
  • Maintain accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Establish policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Conduct periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Advise owners on potential improvements or investments that could increase the value of their properties.
  • Handled resident complaints and expedited maintenance requests.

Realtor

ReMax Southern Realty and Beachy Beach Real Estate
Panama City Beach, FL
08.2006 - 10.2023
  • Managed real estate transactions from initiation to closing.
  • Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
  • Represented buyers and sellers in real estate transactions.
  • Scheduled home viewings with potential buyers.
  • Researched and determined competitive market price.
  • Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
  • Promoted sales through advertising and Multiple Listing Services.

Senior Operations Manager

Dale E Peterson Vacations & Association Management
Destin, FL
10.2002 - 08.2006
  • Responsible for the management of seven condominium associations and three rental offices with five managers on staff.
  • Established short- and long-term company goals, policies and procedures, monitoring progress and results.
  • Designed and analyzed internal reporting systems and procedures for company.
  • Designed and implemented hiring and training practices for personnel.
  • Drafted budgets, kept financial reports and presented results to supervisors.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.

Condominium Operations Manager

Royal American Hospitality
Panama City Beach, FL
01.1996 - 10.2002
  • Managed scheduling, training and inventory control.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Addressed customer concerns with suitable solutions.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Contributed to proposal and contract development, negotiations and meetings.
  • Generated performance and labor strategies to compete in new and existing markets.

Skills

  • Sales
  • Property Management
  • Lead Generation
  • Database Management
  • Business Development
  • Marketing
  • Strategic Planning

Certification

  • Licensed Community Association Manger - 2001 - 2012
  • Licensed Realtor - 2005 - Present

Timeline

Realtor

ReMax Southern Realty and Beachy Beach Real Estate
08.2006 - 10.2023

Property Manager

DMC Holdings
03.2006 - Current

Senior Operations Manager

Dale E Peterson Vacations & Association Management
10.2002 - 08.2006

Condominium Operations Manager

Royal American Hospitality
01.1996 - 10.2002

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Stephanie Creel