Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Stephanie Croff

Sun Prairie,WI

Summary

Dynamic leader with a proven track record at Wendy's, enhancing operational efficiency and customer satisfaction. Excelled in staff management and operations oversight, driving sales growth through strategic planning and effective team leadership. Skilled in financial reporting and employee relations, achieving significant process improvements and fostering a culture of excellence.

Overview

22
22
years of professional experience

Work History

Assistant General Manager Anager

Wendy's
10.2002 - Current
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.

Education

Bachelor - Healthcare Administration

Colorado Technical College
Colorado Springs, CO

Skills

  • Staff Management
  • Inventory Control
  • Operations Management
  • Staff Development
  • Team leadership expertise
  • Employee Relations
  • Food safety and sanitation
  • Business operations knowledge
  • Training and development background
  • Employee Scheduling
  • Customer Relationship Management (CRM)
  • Operations Oversight
  • Budget Control
  • Business Development
  • Strategic planning skill
  • Process Improvements
  • Sales Forecasting
  • Financial Reporting
  • Workflow Coordination
  • Customer Retention
  • Google Drive

Timeline

Assistant General Manager Anager

Wendy's
10.2002 - Current

Bachelor - Healthcare Administration

Colorado Technical College

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Stephanie Croff