Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Cronin

Hudson Falls,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

37
37
years of professional experience

Work History

Certified Pharmacy Technician

Walgreens
11.2016 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Reviewed and verified customer information and insurance provider information.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Assisted in preparation, distribution and storage of pharmaceuticals.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Collected co-payments or full payments from customers.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Entered and processed patients' prescriptions into internal system.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Counted and labeled prescriptions with correct item and quantity.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Resolved third-party billing, computer system and customer service issues.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Managed opening and closing duties for pharmacy.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Administered Flu and COVID immunizations.

County Clerk

Washington County
06.2005 - Current
  • Performed routine data entry or document management.
  • Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.
  • Updated operational records or licensing information using computer terminals.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Responded to requests for information from public, other municipalities or state and federal legislative offices.
  • Stayed up-to-date on NY State laws and licensing requirements to complete accurate and efficient reviews.
  • Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
  • Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
  • Researched information in municipal archives upon request of public officials or private citizens.
  • Issued public notification of official activities or meetings.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Notary public.

Court Clerk

Kingsbury Town Court
06.2002 - 06.2005
  • Maintained court dockets and updated disposition of cases after court hearings and trials.
  • Prepared court orders and judgments for signature.
  • Provided assistance to attorneys and court personnel in courtroom
  • Assisted court in scheduling hearings, meetings and other events to support seamless operations.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Answered telephone calls, took messages and transferred calls to appropriate colleagues.
  • Prepared court documents for filing in alignment with established protocols to support compliance.
  • Maintained and updated electronic databases to accurately and securely store court documents.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Drafted professional court correspondence to facilitate legal proceedings.
  • Performed routine data entry or document management.
  • Responded to requests for information from public, other municipalities or state and federal legislative offices.
  • Researched information in municipal archives upon request of public officials or private citizens.
  • Informed customers by mail or telephone of additional steps needed to obtain licenses.
  • Updated operational records or licensing information using computer terminals.

Dental Assistant

David Sherrick DDS
09.1986 - 01.1994
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for procedures daily.
  • Prepared patient x-rays and images for dentist review.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Exposed, developed and mounted dental x-rays.
  • Verified patient insurance eligibility and benefits.

Education

Certified Dental Assistant - Dental Assisting

Hudson Valley Community College
Troy, NY
05.1986

High School Diploma -

Hudson Falls High School
Hudson Falls, NY
06.1985

Skills

  • Problem-Solving Skills
  • Manual and Automated Medication Dispensing
  • Pharmacist Support
  • Drug Inventory Control
  • Patient Confidentiality
  • Drug Storage Procedures
  • Updating Medication Histories
  • Insurance Billing
  • Insurance Verification
  • Workflow Optimization
  • Prescription Verification
  • HIPAA Regulations
  • Filling Prescriptions
  • Regulatory Compliance
  • Purchasing
  • Legal Notice Publishing
  • Court Procedures
  • Problem-Solving Abilities
  • Account Management
  • Activity Coordination
  • Docket Management
  • Meeting Preparation
  • Customer Service
  • Public Service
  • File Management
  • Schedule Management
  • Database Management
  • Database Updates
  • Document Preparation
  • Document Verification
  • Data Verification
  • Payment Collection
  • Legal Terminology
  • Application Review
  • Report Preparation
  • Records Management
  • Office Management
  • Document Review
  • Staff Scheduling
  • Researching Skills
  • Fee Management
  • Bank Deposits
  • Money Handling
  • Certified Pharmacy Technician (CPhT)
  • Case File Preparation
  • Telephone Etiquette
  • Strong Organization
  • Confidentiality
  • Filing Systems
  • Attention to Detail
  • Professionalism
  • Time Management
  • Record Keeping
  • Multitasking
  • Calendar Management
  • Financial Report Analysis
  • Equipment Sterilization
  • Patient Services
  • Inventory Management
  • Procedure Support
  • Patient Education
  • Medical Records Management
  • Patient Scheduling
  • Treatment Room Setup
  • Dental Staff Support
  • Data Confidentiality Measures
  • Patient Intake Procedures
  • Treatment Room Breakdown
  • Dental Records
  • Sterilization Techniques
  • Dental Radiography
  • X-Ray Processing
  • CPR Certification
  • Emergency Response Preparedness
  • Continuing Education Commitment
  • Dental Procedure Preparation
  • Appointment Scheduling
  • HIPAA Compliance Understanding
  • Patient Record Maintenance
  • Cross-Training Capabilities
  • Equipment Maintenance
  • Oral Surgery Assistance
  • OSHA Regulations Knowledge
  • Instrument Sterilization Techniques
  • Pediatric Dental Care
  • Instrument Tray Preparation
  • Dental Billing

Timeline

Certified Pharmacy Technician

Walgreens
11.2016 - Current

County Clerk

Washington County
06.2005 - Current

Court Clerk

Kingsbury Town Court
06.2002 - 06.2005

Dental Assistant

David Sherrick DDS
09.1986 - 01.1994

Certified Dental Assistant - Dental Assisting

Hudson Valley Community College

High School Diploma -

Hudson Falls High School

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Stephanie Cronin