Experienced case manager with a background in foster care, client assessment, and crisis support. Skilled in care coordination, interagency collaboration, and needs-based planning. Known for clear communication, compassion, and effective problem-solving to support safe, stable outcomes.
Overview
7
7
years of professional experience
Work History
Ethics Coordinator
Lockheed Martin
Fort Worth, Texas
06.2002 - 09.2003
Coordinated receipt, review, and investigation of reports on potential misconduct and policy violations with Human Resources and Legal.
Facilitated leader-led ethics awareness campaigns and mandatory compliance courses to enhance ethical culture.
Guided employees and management in interpreting the corporate Code of Ethics and resolving ethical dilemmas.
Case Manager
For Children's Sake Foster Care Agency
Lubbock, Texas
02.1997 - 02.1998
Managed a caseload of 25 clients and 10 families, providing comprehensive case management services in a therapeutic foster care agency
Supported clients' safety and progress toward permanent, stable living situations by implementing tailored interventions and resources
Acted as a liaison among foster children, foster families, biological families, and the broader child welfare system, coordinating services and resources to meet the client’s needs
Assessed and facilitated interventions and support mechanisms aimed at addressing the emotional, social, and educational requirements of clients. Focused on and created environments that fostered growth, healing, and the potential reunification with biological families or transition to adoption, always with the child’s best interest at the forefront of decision-making processes
Conducted thorough assessments to identify client needs and develop individualized care plans
Provide case management and work with other members of the treatment team to implement therapeutic programs designed to meet the physical, developmental and emotional needs of children in foster care placements
Collaborated with interdisciplinary teams to coordinate and monitor the delivery of services
Advocated for clients' rights and ensured access to appropriate resources and support systems
Delivered crisis intervention and emotional support to clients, facilitating coping strategies and stability during challenging situations
Coordinated referrals to community agencies, enhancing clients' access to vital support services and resources.
Education
Bachelor of Science - Human Development And Family Studies
Texas Tech University
Lubbock, TX
12-1996
Skills
Corporate ethics compliance
Policy compliance
Ethics program development
Ethics training facilitation
Case management
Crisis intervention
Care coordination
Needs assessment
Client advocacy
Interagency collaboration
Referral coordination
Case planning
Case reporting
Family education
Performance tracking
Case management tracking
Intervention plans
Client evaluation
Patient assessments
Report writing
Staff education and training
Clear communication multitasking
Multitasking skills
Critical thinking
Decision-making
Problem-solving
Records management
Case management
Empathy and compassion
Emotional intelligence
Problem-solving
Client evaluation
Affiliations
Volunteer, Academy 4 Mentor Program 2024-Present
Children's Bible Class Teacher 2012-2015
Timeline
Ethics Coordinator
Lockheed Martin
06.2002 - 09.2003
Case Manager
For Children's Sake Foster Care Agency
02.1997 - 02.1998
Bachelor of Science - Human Development And Family Studies
Assistant Professor (Professional CommunicaUon & Ethics I) at SaraswaU College of EngineeringAssistant Professor (Professional CommunicaUon & Ethics I) at SaraswaU College of Engineering