Stephanie Cubillas
Ventura,CA
Summary
Motivational Volunteer experienced in driving community support with proactive approaches. Focused on helping to service delivery to handle growing demands. Reliable team player committed to quickly learning new concepts and skills.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Volunteer
Autism Society Ventura County
Camarillo, CA
04.2020 - Current
- Provided assistance to staff in the daily operations of the organization.
- Organized and maintained records of volunteer hours and donations.
- Assisted with fundraising efforts, including event planning and donor outreach.
- Coordinated logistics for special events, such as conferences or workshops.
Store Manager
STARBUCKS COFFEE COMPANY
Camarillo, CA
04.2005 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Created weekly work schedules for store personnel.
- Analyzed financial data to identify areas of improvement.
- Trained and mentored associates to teach daily tasks and procedures.
- Monitored employee performance and identified performance gaps for corrective action.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Delegated work to staff, setting priorities and goals.
- Implemented campaigns and promotions to help with developing goods and services.
Education
Bachelor of Arts - Organizational Leadership
Skills
- Operations Support
- Fundraising
- Flexible Schedule
- Volunteer Recruitment
- Event Setup
- Community Engagement
- Relationship Building
- Attention to Detail
Timeline
Volunteer - Autism Society Ventura County
04.2020 - Current
Store Manager - STARBUCKS COFFEE COMPANY
04.2005 - Current
Arizona State University - Bachelor of Arts, Organizational Leadership
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