Stephanie Cuevas Rivera
Marysville,WA
Summary
Accomplished administrative and personal management professional with over nine years of progressive experience in leadership, training coordination, and compliance within high-stakes environments. Skilled in employee relations, records management, and program development with a proven record of importing operational readiness, process efficiency, and team performance. Recognized for exceptional leadership in supervising cross-functional teams, implementing large-scale training and wellness initiatives, and maintaining 98-100% compliance during audits and inspections. Adept at fostering collaboration, mentoring staff, and driving organizational excellence through clear communication and strategic problem-solving.
Overview
9
9
years of professional experience
Work History
Aviation Medicine & Administrative Lead Supervisor
Naval Health Clinic Oak Harbor
05.2024 - Current
- Supervised and trained a team of 27 personnel and contractors, resulting in multiple team recognitions and promotions.
- Advised senior medical staff, and personnel readiness across 26 squadrons, ensuring zero disruption to critical operations.
- Coordinated more than 240 employee physicals and health assessments for over 90 regional commands, streamlining processes and improving completion rates.
- Collaborated with multidisciplinary teams to resolve staffing challenges, maintaining 95% operational readiness during critical personnel shortages.
- Managed over 200 confidential employee medical and administrative records with 98% audit accuracy, ensuring full compliance with federal and organizational standards.
Aviation Medicine Program Supervisor
VAQ-135 US Navy
04.2022 - 05.2024
- Partnered with multiple departments to deliver joint health and readiness initiatives, increasing total readiness from 90% to 99.4% and earning top regional recognition.
- Coordinated over 2,500 patient encounters, 2,000 health assessments, and 1,060 vaccinations while maintaining 100% compliance with readiness standards.
- Improved service satisfaction from 52% to 71% by streamlining appointment scheduling, reducing waiting times and enhancing communication between staff and clients.
- Reduced appointment no-show rates from 8.1% to 5.4% by implementing proactive reminders and process improvements.
- Managed over $100K in equipment and medication inventory, ensuring full accountability and operational readiness during international deployment.
Medical Administrations & Training Supervisor
Naval Medical Readiness Training Unit Mayport
08.2018 - 03.2022
- Supervised and trained 7 employees supporting 12 units and over 8,000 personnel, ensuring timely and high -quality delivery of healthcare and administrative services.
- Oversaw more than 1,100 medical health encounters, 800 wellness exams, and 500 compliance screening while maintaining accurate records and regulatory documentation.
- Coordinated large-scale vaccination and testing efforts for 1,800 personnel, improving workforce health and organizational readiness.
- Identified and resolved staffing and compliance gaps across multiple departments, enhancing communication, efficiency, and accountability.
Training and Compliance Coordinator
Naval Health Clinic Patuxent River
11.2016 - 05.2018
- Supported three units by maintaining 90% operational readiness through accurate documentation, communication, and coordination of training and compliance initiatives.
- Distributed key readiness and personnel updates to leadership, improving organizational efficiency and contributing to a 15% increase in overall workforce readiness.
- Maintained 18 detailed training records with 100% audit accuracy, ensuring full compliance during regulatory and quality assurance inspections.
- Trained and supervised 16 employees in emergency triage procedures, improving readiness for real-world incident responses.
Education
BBA - Project Management
American Military University
Charles Town, West Virginia04-2025
Associate of Applied Science - Dental Assistant
Charter College
Anchorage, AK12-2013
High School Diploma -
Kamiak High School
Mukilteo06-2012
Skills
- Meeting facilitation
- Document management
- Office administration
- Operations management
- Staff training experience
- Recordkeeping
Languages
Spanish
Native or Bilingual
Timeline
Aviation Medicine & Administrative Lead Supervisor
Naval Health Clinic Oak Harbor
05.2024 - Current
Aviation Medicine Program Supervisor
VAQ-135 US Navy
04.2022 - 05.2024
Medical Administrations & Training Supervisor
Naval Medical Readiness Training Unit Mayport
08.2018 - 03.2022
Training and Compliance Coordinator
Naval Health Clinic Patuxent River
11.2016 - 05.2018
BBA - Project Management
American Military University
Associate of Applied Science - Dental Assistant
Charter College
High School Diploma -
Kamiak High School
Similar Profiles
Carol BudzikCarol Budzik
Pediatrician and Director of Health Services at Naval Health Clinic Oak HarborPediatrician and Director of Health Services at Naval Health Clinic Oak Harbor
Sheridan MessingerSheridan Messinger
Medical Department Head, Flight Surgeon at Naval Health Clinic Oak Harbor / VP-4Medical Department Head, Flight Surgeon at Naval Health Clinic Oak Harbor / VP-4
Matthew PerezMatthew Perez
Work Center Supervisor /Physical Therapy Technician at Naval Health Clinic Oak HarborWork Center Supervisor /Physical Therapy Technician at Naval Health Clinic Oak Harbor
Tristin ShortTristin Short
Mechanical Engineer at United States Navy, USNMechanical Engineer at United States Navy, USN
August HowdenAugust Howden
Office Helper at WoodcraftersOffice Helper at Woodcrafters