Stephanie Curiel
North Miami Beach,FL
Summary
Highly motivated professional with a Bachelor in Business Supervision and Management and certifications in Business Industry Operations and General Business. Eager to leverage academic knowledge and practical experience to contribute to organizational success in a business administration role. Committed to delivering impactful contributions and acquiring valuable experience in a dynamic corporate setting.
Overview
8
8
years of professional experience
Work History
Clinical Business Operations Specialist/Surgical Scheduler Coordinator
University Of Miami Hospital And Clinics Departmen
12.2020 - Current
- Team Lead in the manager’s absence, providing comprehensive support to all providers and staff members.
- Assisted Assistant Director of Pediatric Gynecology with administrative tasks.
- Managed patient inquiries and provided resolutions efficiently.
- Facilitated medication refills and coordinated surgical procedures, ensuring insurance prior authorization
- On boarding new team members and ensured smooth onboarding.
- Monitored and managed electronic fax communications.
- Created and optimized monthly staff schedules.
Senior Patient Access Representative
University Of Miami Hospital And Clinics Division
09.2018 - 12.2020
- Provided exceptional patient assistance and managed appointment scheduling.
- Handled financial transactions and addressed outstanding balances.
- Managed fast pace environment of incoming calls, multi-line phone systems and processed communications effectively per day.
- Ensured accuracy in referral forms and medical records.
- Verified patient insurance eligibility and benefits.
- Initiated and followed up on authorization requests for procedures.
- Managed simultaneous patient interactions in-person and via phone.
Dental Assistant
Juan Auza General Dentist
09.2016 - 03.2017
- Prepared examination rooms and dental trays meticulously for efficient procedures.
- Ensured cleanliness and sterilization of dental instruments adhering to strict hygiene protocols.
- Assisted dentist during procedures, anticipating needs and facilitating smooth operations.
- Educated patients on proper oral hygiene practices and post-procedure care instructions.
- Managed patient records and documentation accurately and confidentially in fast pace work environment.
- Participated in ongoing professional development and training sessions.
- Maintained compliance with all safety and regulatory guidelines.
Education
Bachelor of Science - Business Supervision And Management
Miami Dade College
Miami, FL05.2023
Associate of Arts - Business
Miami Dade College
Miami, FL05.2017
Skills
Distinguished in 2 languages English & Spanish, reading and writing
Proficient in managing complex tools like G Suite, Windows, Office 365, Apple
Extensive experience with EHR and EMR systems including EPIC and Eaglesoft
Proven leadership abilities with a track record of directing cross-functional teams and managing project scopes
Timeline
Clinical Business Operations Specialist/Surgical Scheduler Coordinator
University Of Miami Hospital And Clinics Departmen
12.2020 - Current
Senior Patient Access Representative
University Of Miami Hospital And Clinics Division
09.2018 - 12.2020
Dental Assistant
Juan Auza General Dentist
09.2016 - 03.2017
Bachelor of Science - Business Supervision And Management
Miami Dade College
Associate of Arts - Business
Miami Dade College
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