STEPHANIE C. WERESS
Iowa Colony
Summary
Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Professional with strong background in administrative support, ready to contribute effectively to team success. Skilled in managing schedules, coordinating meetings, and handling communications with precision. Known for adaptability, reliability, and results-driven approach. Consistently ensures smooth office operations and fosters collaborative work environment.
Overview
19
19
years of professional experience
Work History
Administrative Associate III
Texas A&M Health Science Center
01.2024 - Current
- Assisted in budget tracking and expense reporting, contributing to financial accountability within two Centers.
- Facilitated communication between departments, fostering collaboration and streamlining project workflows.
- Implemented process improvements that reduced administrative delays, enhancing overall service quality.
- Enhanced team productivity with effective communication, collaboration, and problem-solving skills.
- Monitored office inventory levels diligently to ensure supplies were consistently replenished before depletion occurred.
- Coordinates travel arrangements and prepares itineraries for the staff, students and post docs for two centers .
- Purchases lab supplies, equipment, and services for two centers.
- Runs monthly reports on varies accounts including iLabs.
Administrative Assistant
Gulf Coast Toyota Dealership
08.2015 - Current
- Service cashier in charge of closing out parts and service tickets, taking money and working with car extended warranty payments and claims
- Scan in service forms and update them to excel drives for electronic filing systems, process car rentals from the Toyota Dealership when needed
- Promoted to new position within the company to do recall warranty process claims to file claims within the toyota dealership to get warranty work approved, processed and paid for
- Schedule recall appointments for service department.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
Office Coordinator and Bookkeeper
Gina Renee's Catering 2
08.2011 - 08.2015
- In charge of planning, coordinating, and executing events for Gina Renee's, created Gina Renee's Catering website.
- Organized and managed office operations and procedures, including record keeping systems and filing protocols.
- Answered phone calls in a professional manner; routed calls to appropriate personnel as needed.
- Resolved customer inquiries and complaints with timeliness and professionalism.
Document Control Specialist
Furmanite Co
05.2014 - 01.2015
- Worked with SAP databases, created and distributed plant drawing numbers, scanning in drawings from the vault into the new electronic system, filed drawings back into their original place in the vault
- Inspected designers piping, electrical, mechanical packages before they were issued out into the company for processing work orders.
- Adhered strictly to company policies regarding security measures when handling confidential documents during repair work.
- Managed an electronic filing system for easy access to documents.
Cashier and Stocker
CVS Pharmacy 2674
08.2010 - 12.2010
- Operated cash register and accurately processed payments, returns, and exchanges.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
Cashier
Fuddruckers Hwy
05.2008 - 01.2009
- Accurately processed customer payments using cash, credit cards, and checks.
- Developed strong customer service skills by providing efficient and accurate service.
- Helped restock shelves when necessary to maintain an organized display area.
Service Dispatcher
Acme Truck Lines
01.2007 - 07.2007
- Helped with dispatch and coordinating loads.
- Worked collaboratively with colleagues from other departments to ensure smooth operations.
Education
Associate of Science -
Angleton High School
Angleton, TXundefined
Blinn Junior College
Bryan, Texasundefined
Alvin Junior College
Alvin, Texasundefined
Temple Community College
Temple, TexasAssociate's Degree of Art's - undefined
Brazosport College
Lake Jackson, Texas05.2014
Skills
- CRM Software
- 10-Key Proficiency
- Program File Distribution
- Process Optimization
- Excel Spreadsheets
- Data Entry Documentation
- Customer Service
- Microsoft Office
- Bookkeeping
- Relationship building
- Maintaining records
- Report preparation
- Travel arrangements
Timeline
Administrative Associate III
Texas A&M Health Science Center
01.2024 - Current
Administrative Assistant
Gulf Coast Toyota Dealership
08.2015 - Current
Document Control Specialist
Furmanite Co
05.2014 - 01.2015
Office Coordinator and Bookkeeper
Gina Renee's Catering 2
08.2011 - 08.2015
Cashier and Stocker
CVS Pharmacy 2674
08.2010 - 12.2010
Cashier
Fuddruckers Hwy
05.2008 - 01.2009
Service Dispatcher
Acme Truck Lines
01.2007 - 07.2007
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Blinn Junior College
undefined
Alvin Junior College
undefined
Temple Community College
Associate's Degree of Art's - undefined
Brazosport College
Associate of Science -
Angleton High School