Summary
Overview
Work History
Education
Skills
References
Timeline
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Stephanie Dabney

New Braunfels,Texas

Summary

Expert in the providing exceptional customer service and relationship development. Keen focus on employee development, training and coordination and execution of program management. Highly organized with an excellent ability to manage multiple large-scale projects. Outstanding history of working well with other team members, while highly motivated to execute task efficiently within established timeframes. Focused on using effective recruitment strategies and candidate pipelines to meet employment needs. Leverages traditional and online methods to bring in top talent.

Overview

20
20
years of professional experience

Work History

Sales Manager

Nordstrom
01.2006 - Current
  • Create and set long and short-term departmental goals and evaluate outcomes, ensuring established performance metrics are completed.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Communicate work expectations with at levels of employees.
  • Motivate and inspire team members to demonstrate optimizable performance measures.
  • Monitored inventory and evaluate departmental needs.
  • Manage operations to identify concerns and make corrections or report complex problems.
  • Develop teach and train potential leaders
  • Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Increased candidate placements by developing and maintaining relationships with clients and candidates.
  • Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
  • Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.
  • Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
  • Assisted with onboarding and orientation of new hires to expedite acclimatization process.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.

Kids Sales Associate

Nordstrom
01.2004 - 02.2006
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
  • Outperformed yearly sales goal and established Pacesetter status in the company

Education

High School Diploma -

East High School
Anchorage, AK

Bachelor’s degree -

Berkeley College
New York, NY

Skills

  • Effective Communication
  • Team Building
  • Visual Merchandising
  • Sales & Marketing
  • Coaching & Mentoring
  • Problem Solving
  • Mission Orientated
  • Microsoft Word
  • Microsoft Excel
  • Performance Management
  • Sales Reporting
  • Lead Generation
  • KPI Tracking
  • Staff Management
  • Partnership Development
  • Recruitment
  • Talent Acquisition
  • Process Improvement
  • Talent Management
  • Performance Evaluation

References

Available upon request.

Timeline

Sales Manager

Nordstrom
01.2006 - Current

Kids Sales Associate

Nordstrom
01.2004 - 02.2006

High School Diploma -

East High School

Bachelor’s degree -

Berkeley College

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Stephanie Dabney