Stephanie Dalton
Conroe
Summary
Dynamic Banquet Manager with a proven track record at Brio Tuscan Grille, excelling in venue coordination and team management. Spearheaded successful corporate events and weddings, enhancing guest experiences through effective marketing and staff training. Recognized for improving service quality and operational efficiency, driving revenue growth through strategic vendor negotiations.
Overview
5
5
years of professional experience
Work History
Banquet Manager
Brio Tuscan Grille
02.2014 - 04.2017
I started as a waitress and within a year I was promoted to assistant to the Banquet manager. I assisted with all catering, special events, and banquet's in and outside of the restaurant. After a couple of months I was promoted again to Banquet manager assuming all responsibilities of the Banquet manager including all events, marketing, sales and helping with management on the floor of the restaurant.
Waitress Trainer
Longhorn Steakhouse
03.2012 - 01.2013
- Trained new waitstaff on menu knowledge and customer service techniques
- Implemented training programs that improved staff efficiency and service quality
- Developed onboarding materials to streamline training process for new hires
- Monitored performance of trainees, providing constructive feedback for improvement
Education
GED -
Spring High School
Spring, TXSkills
- Leadership qualities
- Venue coordination
- Team management
- Staff leadership
- Guest experience management
- Staff management
- Staff training
- Team member development
- Corporate event management
- Menu development
- Schedule coordination
- Marketing
- Vendor negotiation
- Weddings background
- Food item purchasing
- Revenue assessment
- Dietary restriction planning
Timeline
Banquet Manager
Brio Tuscan Grille
02.2014 - 04.2017
Waitress Trainer
Longhorn Steakhouse
03.2012 - 01.2013
GED -
Spring High School