Stephanie Dampier
Lakeland,FLORIDA
Summary
Diversified background, effective communication skills in relating to people as well as educating, strong attention to detail, awareness of individual needs, execution of best plan of action for highest rate of success, teacher and healer by heart
Overview
31
31
years of professional experience
Work History
Board Certified Hearing Instrument Specialist
Hear4Healing in Partnership With Venus Mobile Hearing
01.2024 - Current
- Evaluate patient hearing with comprehensive audiological examinations, in home
- Educate how to properly use, maintain and store devices
- Implement marketing and sales strategies to promote business and increase revenue.
- Fit devices to specific patient physiology for maximum comfort and effectiveness.
Your Mindful Real Estate Consultant
Self...Keller Williams Gulfside
07.2016 - Current
- Continual education of market and trends to best understand and best educate individuals, based upon their needs...attending multiple conferences, trainings, educational opportunities available
- Strong communication, negotiation skills, as well as objection handling
- Daily research of local market to know best strategy for buyers and sellers
- Fine-tuned documents and contracts to meet compliance requirements
- Returned incoming calls and messages with a sense of urgency while listening to needs, wants, and resolving any and all potential conflicts or challenges throughout the transaction
- Developed standard operating procedures and document workflows for current and future process steps
- Worked with diverse customers to understand needs and visions while providing exceptional service.
Hearing Aid Specialist/Office Manager
Audibel Hearing Aid Centers
12.2020 - 04.2024
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Maintained current understanding of market conditions, compliance standards and best practices.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Developed and managed relationships with key clients and partners to drive growth.
- Monitored industry trends to adapt strategies accordingly.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
Bartender/Trainer
Ricky T's Bar And Grill
06.2014 - 10.2016
- Managed accurate register and produced daily sales reports backing up inventory usage numbers
- Developed new signature cocktails to support bar marketing brand and increase profits
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
- Took customer orders and capitalized on opportunities to sell special beverage and food options
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Middle School Exceptional Student Educator
Pinellas County School District
03.2013 - 06.2016
- Determined and recommended methods to address improvement opportunities
- Developed and executed plans to monitor standard process adherence
- Updated quality control standards, methods and procedures to meet compliance requirements
- Implemented varied instruction based upon individual student's needs
- Wrote and carried out pages of detailed history and educational needs of in Individualized Education plans
- Grades 6-8, all subject levels, including hands on support facilitation.
Bartender/Trainer
Undertow Beach Bar
09.2005 - 08.2014
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls
- Managed accurate register and produced daily sales reports backing up inventory usage numbers
- Developed new signature cocktails to support bar marketing brand and increase profits
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy
- Implemented efficient techniques to handle High Volume Bar.
Bartender/Trainer
The Clocktower
06.2012 - 06.2014
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
- Took customer orders and capitalized on opportunities to sell special beverage and food options
- Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Chiropractic Assistant
Farkas Chiropractic Clinic
01.2003 - 06.2010
- Cultivated thorough understanding of human Anatomy and the spine, providing therapy, including Electro-stimulation, ice, heat, and/or ultrasound following doctors' treatment in office
- Achieved understanding patients needs and sensitivities, providing best care plan for wellness follow up
- Learned and utilized spine and foot scan wellness equipment to help doctors evaluate results and determine best care plan, including Orthotics if necessary
- Developed x-rays taken of each patient for doctors, keeping blackroom and lab clean, organized, and easy accessible
- Maintained cleanliness and organization of office
- Additional back office work and tasks regarding patient files, insurance claims, and billing.
Server/Bartender
Philthy Phils Wtrfrnt Bar Grl
01.2003 - 09.2006
- Monitored guests for intoxication and immediately reported concerns to management
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
- Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Bartender/Trainer
Rudy's Sports Bar
02.2003 - 09.2005
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
- Took customer orders and capitalized on opportunities to sell special beverage and food options
- Opened and closed bar 12pm-2am Mon-Sat.
Certified Trainer/ Server
Perkins Family Restaurant And Bakery
10.2000 - 12.2003
- Documented attendance, participation and progress
- Planned and implemented courses of instruction accounting for individual strengths and final objectives
- Maintained organization of documents, materials and equipment
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies achieve success
- Wrote training manuals for new employees and positions according to strict company guidelines and expected protocols
- Efficiently and happily provided exemplary customer service, from PA to FL.
Photography Assistant
Lawrence Reed Photography
01.1995 - 10.2001
- Planned and prepared for all on-location and studio shoots
- Selected and set up appropriate props, backdrops and lighting
- Facilitated weekly studio appointments
- Tracked inventory of all photo lab products and equipment
- Maintained productive professional relationships with models and modeling agencies
- Reviewed images and selected best frames to present in client portfolio for purchase
- Defined and recommended detailed solutions to capture images
- Shot photographs in controlled lab, field and remote environments
- Directed guests to photo port location to view and purchase pictures
- Personally took pictures in top Poconos Resort atmosphere and catered to clients visions, making a reality.
Education
Board Certification in Hearing Instrument Sciences
NBC-HIS
01-2025
Hearing Instrument Specialist
International Hearing Society
11-2021
500 Hour Yoga Teacher Certification -
St Petersburg Yoga
St Petersburg, FL01.2020
200 Yoga Teacher Certification -
Blue Osa
Osa Peninsula, Costa Rica10.2016
College- Speech Language Pathology (pre-requisites for Master's) -
University of South Florida
Tampa, FL08-2011
Bachelor of Science - Exceptional Student Education
St Petersburg College of Education
St Petersburg, FL05.2011
High School Diploma -
Pocono Mountain High School
Swiftwater, PA06.2001
Skills
- Customer Relations
- Quality Assurance
- Emergency Response
- Resource Allocation
- Decision making
- Interpersonal skills
- Creative thinking
- Customer service
- Adaptability
- Team leadership
- Time management
Languages
Spanish
Professional Working
Timeline
Board Certified Hearing Instrument Specialist
Hear4Healing in Partnership With Venus Mobile Hearing
01.2024 - Current
Hearing Aid Specialist/Office Manager
Audibel Hearing Aid Centers
12.2020 - 04.2024
Your Mindful Real Estate Consultant
Self...Keller Williams Gulfside
07.2016 - Current
Bartender/Trainer
Ricky T's Bar And Grill
06.2014 - 10.2016
Middle School Exceptional Student Educator
Pinellas County School District
03.2013 - 06.2016
Bartender/Trainer
The Clocktower
06.2012 - 06.2014
Bartender/Trainer
Undertow Beach Bar
09.2005 - 08.2014
Bartender/Trainer
Rudy's Sports Bar
02.2003 - 09.2005
Chiropractic Assistant
Farkas Chiropractic Clinic
01.2003 - 06.2010
Server/Bartender
Philthy Phils Wtrfrnt Bar Grl
01.2003 - 09.2006
Certified Trainer/ Server
Perkins Family Restaurant And Bakery
10.2000 - 12.2003
Photography Assistant
Lawrence Reed Photography
01.1995 - 10.2001
500 Hour Yoga Teacher Certification -
St Petersburg Yoga
200 Yoga Teacher Certification -
Blue Osa
Bachelor of Science - Exceptional Student Education
St Petersburg College of Education
Board Certification in Hearing Instrument Sciences
NBC-HIS
Hearing Instrument Specialist
International Hearing Society
College- Speech Language Pathology (pre-requisites for Master's) -
University of South Florida
High School Diploma -
Pocono Mountain High School
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