Stephanie Daniel
Waldorf,United States
Summary
Experienced facilities management professional prepared to ensure efficient, safe, and well-maintained environments. Strong focus on team collaboration and achieving results, with reliable and adaptive approach. Skilled in project coordination, vendor management, and budget oversight, demonstrating commitment to operational excellence. Known for effective problem-solving and exceptional organizational abilities.
Overview
9
9
years of professional experience
Work History
Facilities Coordinator
Self Storage Plus
Columbia, MD
11.2025 - Current
- Audited vendor service agreements against master location data and identified 58 uncovered facilities, enabling corrective action to reduce operational and contractual risk.
- Coordinated with vendors and internal stakeholders to support service agreement updates, ensuring accurate coverage across active locations.
- Analyzed utility notices and rate changes, clearly communicating impacts to finance and leadership to support informed decision‑making.
- Maintained accurate facility and vendor documentation, producing executive‑ready summaries and reports for leadership review.
- Supported day‑to‑day facilities operations across multiple regions, improving visibility, accountability, and consistency in vendor support.
Compliance Manager
Franklin Group
Alexandria, VA
09.2024 - 10.2025
- Maintain HUD/LIHTC-compliant tenant files and OneSite records.
- Conduct housing voucher renewals, interim re-certifications, and income eligibility reviews.
- Determine new applicant eligibility according to LIHTC and financing program guidelines.
- Manage inspections and audit findings; implement corrective measures.
- Train site staff on compliance standards and federal housing updates.
Grants Management Specialist
Mpire Technology Group
Washington, DC
12.2021 - 08.2024
- Served as liaison between SBA, recipients, and subawardees, clarifying grant requirements and ensuring compliance.
- Reviewed grant applications, budgets, and expenditure reports for federal regulation adherence.
- Developed and implemented standardized Contract SOPs for grant management.
- Led cross-functional teams as Interim Project Manager, overseeing training and compliance for federal programs exceeding $500M.
- Coordinated complex projects, ensuring interdepartmental cooperation and audit readiness.
Night Auditor
Harborside Hotel
Oxon Hill, MD
04.2018 - 04.2022
- Managed guest check-ins and inquiries after hours.
- Maintained 90% occupancy across 194 rooms.
- Reviewed and verified revenue documents for accuracy.
- Executed end-of-day tasks including night audit and date roll.
- Utilized Excel, Opera, and Sky Touch for data analysis and reporting.
Assistant Property Manager
Quest Management Group
Owings Mills, MD
11.2020 - 12.2021
- Managed tenant relations, addressing inquiries and resolving issues efficiently.
- Assisted in budget preparation and expense tracking, ensuring financial accuracy.
- Oversaw rental collections, payment tracking, and lease administration.
- Coordinated property maintenance and inspections, leading to improved tenant satisfaction.
- Trained staff on Fair Housing Laws and compliance measures, fostering a collaborative team environment.
Leasing Consultant
Quest Management Group
Owings Mills, MD
11.2019 - 11.2020
- Presented properties to potential residents, enhancing occupancy rates through effective sales techniques.
- Managed appointments, communications, and financial transactions, ensuring smooth leasing operations.
- Followed up with prospects to close sales, contributing to increased lease agreements.
- Processed applications efficiently, maintaining compliance with background and credit check protocols.
- Collaborated with teams to implement compliance training, enhancing operational efficiency and team performance.
Customer Service Representative
Zimmerman Associates
Fairfax, VA
01.2018 - 10.2019
- Resolved pension inquiries, ensuring PBGC compliance and enhancing customer satisfaction.
- Updated databases to improve service efficiency, maintaining operational accuracy.
- Handled high-volume customer issues, achieving prompt resolutions and professional service.
- Trained new hires on CRM systems for effective customer interaction management.
- Developed comprehensive customer service solutions, optimizing CRM systems to improve participant satisfaction.
Customer Service Representative
Waldorf Toyota Collision Center
Waldorf, MD
08.2017 - 01.2018
- Facilitated customer communication, resolving issues with precision and speed.
- Prepared and managed customer files for vehicle repairs efficiently.
- Processed payments accurately, ensuring smooth transaction completion.
- Scheduled service appointments, optimizing time management.
- Coordinated with repair teams and insurance providers to expedite repair estimates and schedule timely vehicle drop-offs.
Education
Criminology
College of Southern Maryland
04.2026
H.S Diploma - undefined
Suitland High School
06.2014
Skills
- Grants Managment ( Grants Solutions & JAAMS Systems)
- Federal & State Funding Administration
- Lease Administration & Regulatory Compliance
- Affordable Housing Programs (HUD, LIHTC, Section 8)
- Financial Reconciliation & Reporting Accuracy
- Resident Relations & Conflict Resolution
- Records Management & Documentation Control
- Fair Housing Laws & Policy Enforcement
- Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Property Management Systems (Entrata, RealPage, & Yardi)
- Data Entry, Auditing & Quality Assurance
- Strong Written & Verbal Communication
- Facility Management
- Executive Reporting
Timeline
Facilities Coordinator
Self Storage Plus
11.2025 - Current
Compliance Manager
Franklin Group
09.2024 - 10.2025
Grants Management Specialist
Mpire Technology Group
12.2021 - 08.2024
Assistant Property Manager
Quest Management Group
11.2020 - 12.2021
Leasing Consultant
Quest Management Group
11.2019 - 11.2020
Night Auditor
Harborside Hotel
04.2018 - 04.2022
Customer Service Representative
Zimmerman Associates
01.2018 - 10.2019
Customer Service Representative
Waldorf Toyota Collision Center
08.2017 - 01.2018
Criminology
College of Southern Maryland
H.S Diploma - undefined
Suitland High School