Stephanie Davis
Houston,TX
Summary
Passionate about sustainability and ready to deliver measurable results to create a positive impact on the planet and the bottom line. Allow me to demonstrate eighteen years of effective leadership, data analysis, and strategic planning to successfully achieve your company's goals and transform its financial performance.
Overview
18
18
years of professional experience
Work History
Concept Development
Amie & Associates
02.2021 - Current
- Helped restaurant owners refine their concept, menu offerings, and overall brand identity to appeal to target customers
- Assisted in developing comprehensive business plans that outline goals, strategies, financial projections, and operational procedures to guide restaurant's growth and success
- Conducted market analysis and competitor research to identify opportunities and challenges in restaurant industry, helping owners make informed decisions about their business strategy
- Helped owners navigate legal and regulatory requirements related to permits, licenses, health and safety standards, and food handling regulations to ensure compliance and minimize risks; addressed challenges, capitalized on opportunities, and implemented solutions that drive growth, profitability, and sustainable long-term success
- Analyzed menu offerings, pricing, and profitability to optimize menu design and maximize revenue while meeting customer preferences and dietary trends
- Assessed restaurant's operations, including kitchen workflow, staffing levels, inventory management, and customer service protocols, to streamline processes and improve efficiency
- Provided insight on budgeting, cost control, pricing strategies, and financial performance analysis to help owners manage expenses, increase profitability, and achieve financial sustainability
- Developed marketing strategies, social media plans, and promotional campaigns to attract new customers, enhance brand visibility, and build customer loyalty
- Offered custom training programs and workshops for restaurant staff to improve service quality, enhance hospitality skills, and ensure consistency in operations.
General Manager
First Watch
06.2016 - 08.2017
- Increased bottom-line profit by 2.7% by eliminating waste & maximizing cost efficiency
- Enforced HACCP standards & company policies, earning 97% on Ecosure Audit
- Strategized monthly meetings for goals to increase positive customer service feedback to 89%
- Balanced store budget, estimated supply needs, and controlled operational costs
- Audited managers and staff on procedures, techniques, and safety standards
- Conducted monthly staff meetings to set new goals, share feedback, and implement protocols.
Sous Chef
PF Changs
09.2012 - 11.2013
- Ensured consistent, high-quality food service & upheld company standards
- Managed & motivated over fifty employees to maximize productivity
- Maintained high-quality & cost-effective management to meet company needs
- Supervised daily operations ensuring proper procedures and sanitation systems were executed
- Completed & maintained daily food temperature logs to ensure compliance.
Assistant General Manager
TGIFridays
07.2006 - 05.2010
- Facilitated weekly managers’ meetings with strategized goals to improve workflow and assure company compliance
- Evaluated employees’ work performances and schedules to ensure optimal budget performance
- Processed all vendor invoices, receivables, payroll, and administered employee incentive programs
- Oversaw all daily operations.
Education
MBA - Energy & Sustainability
Franklin Pierce University
New Hampshire08.2024
Bachelor of Science - Interdisciplinary Studies
The University of Houston- Downtown
Houston12.2021
Associate of Science - Culinary Arts
The Art Institute of Houston
Houston12.2001
Skills
-Proficient in Spanish (speaking, reading, and writing)
-Extensive relevant knowledge in KPIs, management, and business concept development
-Build professional collaborative relationships with colleagues, vendors, and clients
-Skilled in leading management and staff to support mission of operations, team building, projects, and budgets
-Proficient in gathering, organizing, analyzing, and interpreting data utilizing various reports to assist in communicating conclusions and developing solutions
-Demonstrate inclusivity and equity to diverse cultures and backgrounds of people
-Ability to communicate effectively, both verbally and written, utilizing tact and diplomacy
-Skilled in operating MS Office (Word, Excel, PowerPoint), Zoom, WebEx, Meet
Organizations
- UNICEF volunteer and collaborator with the Mayor’s Office of Education (2021- current)
- Member of the University of Houston Downtown Eco-Representative (Fall 2021)
- Member of The National Society of Leadership & Success UHD Chapter (2021)
Timeline
Concept Development
Amie & Associates
02.2021 - Current
General Manager
First Watch
06.2016 - 08.2017
Sous Chef
PF Changs
09.2012 - 11.2013
Assistant General Manager
TGIFridays
07.2006 - 05.2010
MBA - Energy & Sustainability
Franklin Pierce University
Bachelor of Science - Interdisciplinary Studies
The University of Houston- Downtown
Associate of Science - Culinary Arts
The Art Institute of Houston
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