Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Davis

Las Vegas,NV

Summary

Attentive shift leader with several years of comprehensive experience overseeing and monitoring team members. Focused and skilled in employee oversight, mentoring and process improvement. Manages team with proactive approach and conscientious attention to day-to-day needs.

Overview

5
5
years of professional experience

Work History

Shift Supervisor

Wendy's
Las Vegas, NV
06.2019 - Current
  • Coordinated with other departments to ensure smooth workflow between shifts.
  • Identified opportunities for process improvements through data analysis.
  • Responded promptly to customer inquiries or complaints in a professional manner.
  • Assisted customers with product selection when needed.
  • Provided on-the-job training to new staff members.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Resolved conflicts between staff members in a timely manner.
  • Investigated accidents or incidents occurring during shift hours.
  • Resolved customer complaints in a timely manner.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Enforced company policies fairly while maintaining an open door policy for staff concerns.
  • Created work schedules for staff while adhering to labor laws and budget constraints.
  • Reviewed employee time sheets for accuracy prior to submitting them for payroll processing.
  • Served as a role model for other employees by demonstrating professional behavior at all times.
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Coordinated shift workers for inventory receiving, auditing and restocking.

Education

High School Diploma -

Ridgeland High School
Rossville, GA
05-1997

Skills

  • Labor and food cost control
  • Safety reviews
  • Schedule Management
  • Customer-Oriented
  • Inventory Control
  • Consulting
  • Production Management
  • Business Administration
  • Document Management
  • Staff Development
  • Sales monitoring
  • Safety awareness
  • Staff Management
  • Conflict resolution techniques
  • Workplace Safety
  • Policy Enforcement
  • Scheduling Coordination
  • Employee Training
  • Training and mentoring
  • Cash handling ability
  • Schedule oversight
  • Safety understanding
  • Strategic Planning
  • Staff Motivation
  • Continuous Improvement
  • Inventory Management
  • Financial Management
  • Staff Scheduling

Timeline

Shift Supervisor

Wendy's
06.2019 - Current

High School Diploma -

Ridgeland High School

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Stephanie Davis