STEPHANIE DAY
Dania Beach,FL
Summary
To attain a position with a client and team oriented business that promotes my customer service aptitude while expanding company-wide knowledge to meet office-oriented goals.
Talented Makeup Artist with in-depth knowledge of makeup artistry and cosmetic industries. Possessing strong visual sense and creative imagination. Goal-oriented professional successful building lasting relationships with clients.
Overview
2024
2024
years of professional experience
Work History
Freelance Makeup Artist
- Bridal Parties, Proms, Graduations, Indie films, music videos, headshots, TV, Fashion Shows, theatre, album cover, magazine (Maxim & king), WB 11 morning news, and MTV’s TRL
Makeup Artist
Trish McEvoy
New York, NY
11.2019 - 11.2023
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Sanitized makeup tools to avoid spread of infection.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
3rd Key / Assistant Manager
MAC Cosmetics
New York , New York, USA
10.2005 - 11.2019
- -Express feedback individually amongst staff
- -Keeping team members on track utilizing the New Mac experience, PPR, 5 Pillars
- -Retail events- Host level A Events
- -Meet deadlines for daily tasks
- -Observe environment and reference third party interactions
- -Resolve customer issues and requests in an efficient manner
- -Assist in recruiting, hiring and succession planning
- -Analyze business needs and develop strategies for improvement
- -Communicate priorities and goals on a daily basis to meet team objectives
- -Weekly Touch basses and rally with artists
- -Process damages, B2M, and returns
- -Follow store opening and closing procedures as stated in company policies
- -Demonstrate with each artist appreciation for the value that they deliver to store overall
- -Motivate staff to create a professional, clean enjoyable environment
- -Guide team members to receive promotions and certifications within our company
- -Incorporate new techniques for closing to ensure a smooth end of day
- -Coordinate and support events to maximize revenue
- -Openly communicate and celebrate successes as well as areas of opportunity and assess ways to improve
- -Developed a significant reputation for leadership due to excellent relationships with employees and willingness to lead by example
- -Train and implement customer service techniques with artists
- -Maintain and regulate tester budget
Product Specialist/ Makeup Artist
MAC Cosmetics
Bronx, New York, USA
02.2010 - 10.2005
- Generate and follow up on potential leads to sell product and promote business
- Create customer base and build relationships to develop repeat customer base
- Greet and approach customer promptly to determine type and quality of merchandise desired
- Create unique looks that meet individual style and preference and exceed expectations
- Maintain & surpass sales goal
- Manage Face Charts
- Open & close store
- Organize and sustain fragrance, cosmetic stock and testers
- Provide makeup demonstrations(group, individual)
- Coordinate merchandizing activities and marketing plans
Education
MAC CERTIFIED - Focus Demo, PHD(Peak Hour Demo), Communication Skills, Application / Specialized Makeup Application, Lesson Certified, Advance 1 & 2, Impact Team, tier 1 & 2, Fashion Show Certified
Skills
- Client relationship building
- Creative makeup application
- Film and television makeup
- Customer service
- Product recommendation
Freelance experience
- Bridal Parties
- Proms
- Graduations
- Indie films
- Music videos
- Headshots
- TV
- Fashion Shows
- Theatre
- Album Covers
Timeline
Makeup Artist
Trish McEvoy
11.2019 - 11.2023
Product Specialist/ Makeup Artist
MAC Cosmetics
02.2010 - 10.2005
3rd Key / Assistant Manager
MAC Cosmetics
10.2005 - 11.2019