Stephanie Deaguero
Colorado Springs,CO
Summary
Versatile healthcare professional with a proven track record at Colorado Springs Foot And Ankle Clinic, showcasing expertise in HIPAA compliance and exceptional patient care. Leveraged medical terminology knowledge and compassionate communication to enhance patient satisfaction significantly. Demonstrated adaptability by cross-training in clinical and administrative roles, ensuring seamless operations and quality care delivery.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Medical Assistant
Colorado Springs Foot And Ankle Clinic
02.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Owner Operator/Director Licensed Home Daycare
Self Employed
11.2004 - 11.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Dental Lab Technician
Gnathodontics Ltd.
06.1999 - 02.2000
- Maintained a clean and organized laboratory workspace to uphold safety regulations and promote productivity.
- Completed detailed models of patients' mouths to create accurate devices.
- Loaded newly constructed teeth into porcelain furnaces to bake porcelain onto metal framework.
- Shaped and molded wax using high temperature tools.
Nursing Assistant
Colonial Columns Nursing Center
01.1994 - 04.1994
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
- Aided in ambulation assistance, and repositioning.
Education
Graduate Certificate - Medical Assistant Program
Pima Medical Institute
Colorado Springs, CO02-2022
Skills
- HIPAA compliance
- Schedule Management
- Client Relationship Management, Compassionate
- Medical terminology knowledge
- Electronic Medical Records
- Hands-On Patient Care
- Dependable Team Contributor
- Procedure assistance
- Insurance verification, Insurance authorizations
- Wound Care Assistance, casts, suture removal
- Cross Training Clinical/Administrative (Adaptable)
- Inventory and supply management
Affiliations
- American Medical Technologists
Certification
- Basic Life Support (BLS) - American Heart Association.
- Registered Medical Assistant (RMA) - American Medical Technologists (AMT).
Languages
English
Timeline
Medical Assistant
Colorado Springs Foot And Ankle Clinic
02.2022 - Current
Owner Operator/Director Licensed Home Daycare
Self Employed
11.2004 - 11.2021
Dental Lab Technician
Gnathodontics Ltd.
06.1999 - 02.2000
Nursing Assistant
Colonial Columns Nursing Center
01.1994 - 04.1994
- Basic Life Support (BLS) - American Heart Association.
- Registered Medical Assistant (RMA) - American Medical Technologists (AMT).
Graduate Certificate - Medical Assistant Program
Pima Medical Institute
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