Stephanie De’Costa
Bronx,NY
Summary
Passionate job seeker with a strong desire for engaging with people and tackling diverse projects. Seeking a challenging position that recognizes ambition, initiative, and dedication. Committed to long-term career development, eager to find opportunities that provide ample room for professional growth.
Overview
8
8
years of professional experience
Work History
Security Officer
Allied Universal Security Services
05.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Field Supervisor
Sunstate Security
11.2022 - 04.2024
- Mentored junior staff members, fostering professional growth and development within the team.
- Optimized deployment of personnel by analyzing staffing needs and adjusting schedules accordingly.
- Conducted thorough investigations into security breaches or violations, ensuring accountability and learning opportunities for the team.
- Elevated client satisfaction levels by consistently meeting or exceeding service expectations through diligent oversight of assigned sites.
Pse Mail Processing Clerk
United States Postal Service
01.2020 - 12.2022
- Responsible for sorting outgoing and incoming mail using the appropriate sort program or manual distribution scheme
- Prepares work area, ensuring all necessary support equipment and materials, including labels, trays and other containers are in place
- Assisted with hourly machine report, followed safe work methods and safety precautions while performing all duties
- Check Mail to ensure parcels and letters are in proper condition for mailing and have correct postage
- Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
- Assisted in training new employees on company procedures, equipment usage, and safety guidelines for improved performance.
Clerical Associate 3
Bellevue - Temp Agency
08.2019 - 01.2020
- Manage all the activities and functions of the store to Include a full range of responsibilities
- Execute agency policy, sales and promotional programs
- Coordinates with the manager in developing and implementing local sale management policies and procedures
- Analyze a variety of reports to decide efficiency of operations and initiates action to
- Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
Sales Associate
T-Mobile
01.2017 - 08.2019
- Proficient in clerical tasks, correspondence, customer service, data entry, filing, MS Office, typing, medical office procedures, and retail sales
- Responsible for various clerical tasks, including filing, data entry, reception work, scheduling meetings, typing and preparing correspondence, indexing, and operating office equipment (fax, computer, photocopier), and other administrative functions
- Maintained an average typing speed of 50 keystrokes per minute and displayed intermediate proficiency in Microsoft Office
- Demonstrated excellent interpersonal skills, both verbal and written, along with a strong commitment to delivering outstanding customer service
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Bachelor Degree - Buisness Administration
SUNY Broome Community College
Binghamton, NY10.2021
High School Diploma -
Frederick Douglass Academy
01.2015
Skills
- Microsoft Office
- Google Suite
- EPIC systems
- Administrative expertise
- Medical record management
- Clerical skills
- Computer skills
- Time management
- Written communication
- Verbal communication
- Supply acquisition
- Patient transportation
- Certified Health Unit Coordinator
- Safety team leader
- CPR
- Scheduling
- Customer service
- Data entry
- Filing
- Typing
- Medical office procedures
- Retail sales
- Interpersonal skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- CCTV Surveillance
- Detail Oriented
- CCTV Monitoring
- Superior customer service
- Physical Fitness
- Emergency Response
- Access Control
- Complex Problem-Solving
- Conflict de-escalation
- Crisis Management
- Theft prevention training
Additionalinformation - Careerobjective
I am enthusiastic about pursuing a long-term career that involves extensive people interaction and diverse projects. I seek a challenging position that rewards ambition, initiative, and dedication while providing ample opportunities for professional growth.
Languages
Spanish
Limited Working
Timeline
Security Officer
Allied Universal Security Services
05.2024 - Current
Security Field Supervisor
Sunstate Security
11.2022 - 04.2024
Pse Mail Processing Clerk
United States Postal Service
01.2020 - 12.2022
Clerical Associate 3
Bellevue - Temp Agency
08.2019 - 01.2020
Sales Associate
T-Mobile
01.2017 - 08.2019
High School Diploma -
Frederick Douglass Academy
Bachelor Degree - Buisness Administration
SUNY Broome Community College
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