Stephanie DeJesus
Chelmsford,MA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Store Manager
Summer Street Grocers
09.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Nursing Assistant
Lahey Hospital
11.2015 - 09.2021
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Documented care actions by completing records and logs in medical software system.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Patient Sitter
Lowell General Hospital
03.2012 - 11.2015
- Developed rapport to create safe and trusting environment for care.
- Monitored progress and documented patient health status changes to keep care team updated.
- Supervised daily activities and provided assistance to staff.
- Assisted disabled clients to support independence and well-being.
- Engaged patient in appropriate stimulation activities and physical activity.
Cafeteria Assistant
St. Augustine Preparatory School
09.2014 - 06.2015
- Cleaned and sanitized surfaces, tools and equipment.
- Served food according to temperature, safety and presentation guidelines.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.
- Prepared ingredients and recipe components ahead of time.
Education
High School Diploma -
Penn Foster
06.2008
Skills
- Leadership
- Merchandising
- Documentation
- Time Management
- Customer Service
- Team Leadership
- Accurate Cash Handling
- Staff Management
- Vendor Management
- Customer Response
- Customer Relations
Timeline
Store Manager
Summer Street Grocers
09.2021 - Current
Nursing Assistant
Lahey Hospital
11.2015 - 09.2021
Cafeteria Assistant
St. Augustine Preparatory School
09.2014 - 06.2015
Patient Sitter
Lowell General Hospital
03.2012 - 11.2015
High School Diploma -
Penn Foster
Similar Profiles
Christopher WynneChristopher Wynne
Executive Director, 501(c)3 Program Delegate at Summer @ Meridian StreetExecutive Director, 501(c)3 Program Delegate at Summer @ Meridian Street
Morgan ElizabethMorgan Elizabeth
Child-actor at Walnut Street Theatre Summer WorkshopChild-actor at Walnut Street Theatre Summer Workshop
CHRISTOPHER BRICECHRISTOPHER BRICE
Counselor at Fayerweather Street School Summer Arts CampCounselor at Fayerweather Street School Summer Arts Camp
CAROLYN KEENAN WRIGHTCAROLYN KEENAN WRIGHT
MTSS and 504 Coordinator at Collegiate Charter School Of LowellMTSS and 504 Coordinator at Collegiate Charter School Of Lowell
Ashley Notto GrecoAshley Notto Greco
Reimbursement Specialist II at NovocureReimbursement Specialist II at Novocure