Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie De La Rosa

Phoenix,AZ

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Overview

1
1
year of professional experience

Work History

Cashier

super dyls
Chihuahua, Mexico
04.2024 - 05.2025
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Followed company security procedures for handling large sums of money.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Issued receipts, refunds, credits or change due to customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Performed other duties as assigned by management.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Education

High School Diploma -

CBTIS 117
Cuauhtemoc, Chihuahua
06-2022

Skills

  • Cash register operation
  • Customer service
  • Inventory management
  • Safety compliance
  • Cash handling
  • Problem resolution
  • Cleanliness maintenance
  • Effective communication
  • Basic math
  • Drawer balancing
  • Sales expertise
  • Empathy and patience
  • Guest inquiries
  • Customer service excellence

Timeline

Cashier

super dyls
04.2024 - 05.2025

High School Diploma -

CBTIS 117