Stephanie Delice
New York,NY
Summary
Dynamic and results-oriented healthcare management professional with over 5 years of experience in leading and optimizing healthcare operations. Proven track record of implementing strategic initiatives to enhance patient care delivery, streamline processes, and improve overall efficiency. Skilled in personnel management, budgeting, and regulatory compliance. Strong communication and problem-solving abilities, coupled with a passion for delivering high-quality healthcare services.
Overview
8
8
years of professional experience
Work History
Intake Coordinator and Biller
ARMAC
08.2023 - Current
- Reviewing audited cost reports and responding to questions regarding cost reports
- Checking patient insurance coverage and eligibility, and filing paperwork for pre-authorization
- Applying codes to diagnoses, procedures, services, and treatments
- Worked with patients to create payment plans and reviewed bills for accuracy
- Identify physicians to assist with reimbursement or payor coverage policy revisions
- Post payment, follow up with claims and denials
- Managed processes for accurate and timely billing and maintained financial records
- Applied knowledge of accountancy.
Lead Planner and Social Media Marking Influencer
ILE Events
03.2016 - Current
- Develop and execute social media strategies to increase brand awareness and engagement
- Create and curate engaging content for multiple social media platforms, including Facebook, Instagram, TikTok
- Film, edit and upload videos
- Monitor Social Media Platforms, reply to comments, create organic interest in the brand and the services we provide
- Work various events to drive brand awareness and cultivate leads
- Events can range from home shows to Farmers Markets
- Coordinated all aspects of weddings and associated events held at large hotel in urban city center
- Collaborating with other teams like marketing, sales, and customer service to ensure brand consistency
- Oversaw team responsible for serving in different roles at events.
Lead Coordinator and Insurance Verification
Atlantic Health System
03.2019 - 09.2022
- Led cross-functional teams in the successful implementation of healthcare initiatives, including electronic health record (EHR) system upgrades and compliance with healthcare regulations such as HIPAA and HITECH
- Collaborated with clinical staff, IT professionals, and external stakeholders to streamline processes and enhance the efficiency of healthcare delivery
- Registrars provide immediate access for patients into the AHS at several points of entry - establishing medical record numbers via proper search methods
- Effectively managed doctor's and hospital schedule while also providing administrative support
- Maintained and updated all files including insurance companies, diagnosis, procedure
- Research and reply in a timely manner to insurance, patient and customer inquires
- Collaborate with medical providers to ensure accuracy and even follow of transactions
- Acquired insurance authorizations for procedures and test ordered by the attending physician
- Implemented risk management strategies to mitigate project risks and ensure regulatory compliance, resulting in zero compliance violations during audits
- Registrars contribute to the maintenance of important data integrity with the AHS and serve as the entry point for the revenue cycle.
Office Manager and Billing Coordinator
Beyond Basics PT
05.2016 - 03.2019
- Maintains the officer and executive administrator's daily schedule; interacts with other internal and external assistants to accommodate and coordinate a variety of schedules
- Tamara Louis 9732807668 | tamaralouis01@gmail.com Requests and gathers information and background information, briefing materials and talking points to support meetings, speeches, and travel; keep relevant staff informed
- Knowledge of the structure of healthcare provider networks and statistical or analytical methods for evaluating network utilization
- Managed few projects with in the company
- Performed health care provider network adequacy analyses for health insurance companies
- Helped Supervised/Oversee three other offices
- Calling health insurance companies as needed to obtain confidential patient insurance information
- Oversee front desk administration and run necessary reports to ensure that all statuses were worked in a timely manner
- Manage the accounts receivable process, including tracking payments, addressing delinquent accounts, and minimizing outstanding balances
- Reconcile all revenue of charges to general ledger
- Develop and implement strategies to optimize revenue collection and improve cash flow
- Assisting with recruitment process and scheduling interviews for job candidates
- Helped trained new hires (physical therapist and administration) and assisting with new hiring packages.
Education
Health Fitness & Management -
Washington Adventist University
05.2015
Skills
- Leadership Experience
- Healthcare Administration
- Team Building
- Data Analysis Skills
- Problem Management
Timeline
Intake Coordinator and Biller
ARMAC
08.2023 - Current
Lead Coordinator and Insurance Verification
Atlantic Health System
03.2019 - 09.2022
Office Manager and Billing Coordinator
Beyond Basics PT
05.2016 - 03.2019
Lead Planner and Social Media Marking Influencer
ILE Events
03.2016 - Current
Health Fitness & Management -
Washington Adventist University
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