Stephanie DeNapoli
Port Jefferson Station
Summary
Correction Officer committed to high standards and achieving results. Extensive experience in maintaining security, managing inmate behavior, and ensuring regulatory compliance. Known for strong team collaboration and adaptability in dynamic settings. Excellent communication and problem-solving skills valued by employers.
Overview
13
13
years of professional experience
Work History
Correction Officer
Suffolk County Sheriff's Office
Riverhead, NY
07.2019 - Current
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
- Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
- Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
Dog Groomer
Mell's Grooming
Ronkonkoma, NY
03.2015 - 07.2019
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
- Collaborated with fellow groomers to share best practices, continuously improving overall service quality and efficiency.
- Increased client retention through effective communication and understanding of pet owner preferences.
- Assisted in inventory management by tracking product usage and replenishing supplies as needed, maintaining optimal stock levels at all times.
Dog Bather
Petsmart
Port Jefferson Station, NY
03.2012 - 01.2015
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Successfully calmed anxious pets during the bathing process using proven soothing techniques.
- Demonstrated efficiency in managing multiple appointments simultaneously while maintaining high-quality results.
- Assisted groomers with prepping dogs for haircuts, resulting in streamlined appointments.
- Implemented proper sanitization procedures to maintain a clean and healthy environment for both pets and staff members.
- Maintained a clean and organized workspace for efficient grooming operations.
Veterinary Assistant
Jefferson Animal Hospital
Port Jefferson Station, NY
07.2013 - 11.2013
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Groomed and bathed animals to maintain hygiene and appearance.
Education
Associate of Arts - Liberal Arts
Suffolk County Community College
Selden, NY05-2017
Skills
- Verbal communication
- Security procedures
- Emergency response
- Inmate supervision
- Integrity and honesty
- Policy enforcement
- De-escalation techniques
- Restraint techniques
- Leadership qualities
Timeline
Correction Officer
Suffolk County Sheriff's Office
07.2019 - Current
Dog Groomer
Mell's Grooming
03.2015 - 07.2019
Veterinary Assistant
Jefferson Animal Hospital
07.2013 - 11.2013
Dog Bather
Petsmart
03.2012 - 01.2015
Associate of Arts - Liberal Arts
Suffolk County Community College