Stephanie Dewey

Work History

Canvasser

Landmark Roofing LLC

Hickory, NC

10.2020 - 01.2021

Scheduled roof inspections and communicated with homeowners on identified deficiencies for repair cost, roof replacements.
Scheduled and attended weekly meetings with contractors to discuss contract goals, and insurance claim approvals.
Effectively communicated with clients in person and through phone and email.
Expanded knowledge of roofing materials, techniques and cost effectiveness.
Scheduled fact-finding appointments and consultations to determine homeowner needs and overall financial situations.
Planned routes and door-to-door scripts effectively to exceed contract goals by 30%.
Went to over 150 doors over 40 miles daily to educate and sign up potential claimants.
Increased team efficiency by communicating frequently with coworkers about traffic and weather conditions.
Obtained updated contact information from all homeowners and verified data for accuracy.

Personal In-Home Caregiver

Michael Douglas

Seven Devils, NC

08.2019 - 03.2020

Met with client and discussed preferred meals, dietary restrictions and food allergies.
Managed large range of services including pet care, phone screening, shopping and bill paying to provide clients with premium family time.
Maintained appropriate filing of personal and professional documentation.
Handled incoming mail, bills and invoices and completed appropriate actions.
Maintained entire family's schedule and organized events.
Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Worked to improve and enhance patient lives through effective and compassionate care.
Administered medication as directed by physician.
Supervised daily activities and provided assistance when needed.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Promoted development of healthy lifestyle to meet health and wellness objectives.

Wellness Coordinator

Deerﬁeld Ridge Assisted Living

Boone, NC

01.2019 - 04.2019

Developed monthly schedules and assignments for nursing staff.
Worked with RN's and Doctors to coordinate team development activities and trainings.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Collaborated with peers and attended coordinator meetings to brainstorm new activities for patients and discuss ways to resolve issues.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Ordered all pharmacy supplies and kept check on inventory levels.
Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Direct day-to-day administrative and operational functions for 50-bed facility, providing guidance and leadership to over 100 employees across more than two departments.
Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.

Certified Medication Aide

Deerfield Ridge Assisted Living

08.2017 - 01.2019

Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
Reported changes in patient status regarding drug therapy.
Administered prescribed drugs to high-volume patient caseload.
Kept digital records of patient details, medications, billing and other activities.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Kept close eye on behavior and emotional responses of clients, consulting with Registered Nurse, and Coordinators to address concerns and protect each person from any harm.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.

Caterer/Waitress

Woodland's BBQ

Blowing Rock, NC

06.2017 - 08.2017

Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Used cash registers and credit card machines to cash out customers, handling average sale of $75 per table.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.

Waitress And Bartender

Bayou Bar And Grill

Banner Elk, NC

01.2017 - 06.2017

Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Developed new signature cocktails to support bar marketing brand and increase profits.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Kept alcoholic beverages well-stocked and organized to meet expected demands.

Food Prep/ Cashier

Sub Express

Statesville, NC

07.2016 - 01.2017

Processed POS transactions, including checks, cash and credit purchases or refunds.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Used cash registers and POS systems to request and record customer orders and compute bills.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Assisted customers by answering questions and fulfilling requests.
Increased sales by offering advice on purchases and promoting additional products.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Worked with Owners to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Waitress And Bartender

Applebee's Bar And Grill

Lincoln, NE

03.2012 - 06.2015

Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Prepared beverages and filled food orders for customers.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.

Summary

Overview

Work History

Canvasser

Personal In-Home Caregiver

Wellness Coordinator

Certified Medication Aide

Caterer/Waitress

Waitress And Bartender

Food Prep/ Cashier

Waitress And Bartender

Education

Associates - Health Science

Associates - General studies

GED - General Studies, Health Science

Skills

Work Availability

Additional Information

Timeline

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