Stephanie Diaz Hernandez
Winter Haven,FL
Summary
Experienced Technical Assistant successful handling problems and determining optimal solutions. Good documentation and reporting skills with solid understanding of customer, team and vendor relations. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Fulfillment Associate
Amazon Fufillment Center
02.2023 - Current
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
- Followed procedures at all times for personal and team safety.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Loaded packages in delivery trucks to assist with physical delivery of products to customers.
RX Material Handler
Mckesson Pharmaceutical
05.2022 - 08.2022
- Labeling every product and placing them accordingly
- Handling returns by completing technical documentation and other required communication
- FS Scan products for order entry.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
Registered Chiropractic Assistant
Path medical
03.2019 - 06.2020
- Assist on chiropractor therapy exercises and activities with patients
- Translator for patients in need of instructions on a daily basis session English to Spanish
- Monitored performance and generated reports
- Create best practices to improve motor skills defects.
- Provided invaluable support during complex chiropractic procedures, ensuring safety and success.
- Improved patient outcomes by providing thorough and accurate chiropractic assistance during treatment sessions.
Technical Assistant
RT Specialty
05.2017 - 09.2018
- Assisted in the planning and execution of IT projects, contributing technical expertise and resource management skills to ensure successful outcomes.
- Optimized workflows by automating repetitive tasks using custom scripts or third-party applications, resulting in increased operational efficiency.
- Lead training sessions for team members on various topics related to technology use within the workplace environment, fostering an atmosphere of continued learning amongst staff.
- Prevented potential security breaches by conducting regular audits of system vulnerabilities and implementing necessary updates or patches.
- Provided high-quality customer support by addressing inquiries and resolving technical problems, leading to increased customer satisfaction.
- Gathered, organized and distributed technical documentation.
Product Promo Assistant
Big Fish Promotions Inc.
05.2016 - 06.2017
- Analyzed consumer usage patterns to identify trends and target key demographics
- Organized and stocked merchandise to keep necessary levels for sales demand
- Communicated product value, quality, and style to educate and entice potential customers
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders
- Maintained excellent attendance record, consistently arriving to work on time
- Drove operational improvements, which resulted in savings and improved profit margins
- Managed quality assurance program, including on-site evaluations, internal audits, and customer surveys.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Teacher Assistant
Capitol Child Development Center
08.2012 - 05.2016
- Implementing the Teacher's lesson plans and maintaining daily classroom schedules
- Supporting each child's social, emotional and intellectual growth and development
- Ensuring the wellbeing and safety of children at all times
- Using a variety of instructional and assessment strategies, as directed by the Teacher, to meet individual student needs.
Personal Assistant
New Britain Parks and Recreation Department
10.2010 - 06.2012
- Schedule meetings and manage calendars
- Answer phone calls and emails and take messages
- Take accurate and comprehensive notes at meetings
- Help with daily time management
- Run errands as requested
- Plan travel, including flights, accommodation, and ground transportation
- Coordinate events and speaking engagements
- Draft correspondence such as emails and letters.
- Ensured a well-maintained professional image both internally and externally through diligent representation of executives.
- Increased efficiency in administrative processes by implementing new organizational systems and tools.
Education
High School Diploma -
New Britain High School
New Britain, CT 05.2001 - 05.2010
Diploma Medical Business Administration (online) - undefined
Penn Foster Career school
Scranton, PACertificate Basics Digital Marketing Analysis (online) - undefined
Acadium
Ottawa, Ontario, CanadaSkills
Inspection protocolsundefined
Timeline
Fulfillment Associate
Amazon Fufillment Center
02.2023 - Current
RX Material Handler
Mckesson Pharmaceutical
05.2022 - 08.2022
Registered Chiropractic Assistant
Path medical
03.2019 - 06.2020
Technical Assistant
RT Specialty
05.2017 - 09.2018
Product Promo Assistant
Big Fish Promotions Inc.
05.2016 - 06.2017
Teacher Assistant
Capitol Child Development Center
08.2012 - 05.2016
Personal Assistant
New Britain Parks and Recreation Department
10.2010 - 06.2012
High School Diploma -
New Britain High School
05.2001 - 05.2010
Diploma Medical Business Administration (online) - undefined
Penn Foster Career school
Certificate Basics Digital Marketing Analysis (online) - undefined
Acadium
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