Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Dickerson

Bellingham,MA

Summary

Dynamic and results-driven Human Resources Director with over 15 years of experience leading HR strategies for global software engineering and technology consultancies. Proven expertise in employee relations, acquisitions and mergers, employee engagement, benefits management, and driving HR transformation to support business growth. Successfully guided leadership teams, overseeing HR operations across multiple geographies, and fostering high-performance cultures. Skilled in handling complex organizational changes, optimizing talent management processes, and implementing innovative HR practices to enhance employee satisfaction and retention.

Overview

25
25
years of professional experience

Work History

Director of Human Resources

VIRTUSA CORPORATION
01.2024 - Current
  • Advise senior leadership on complex employee relations matters, including conflict resolution, investigations, and corrective actions
  • Lead HR operations for the Americas Healthcare & Life Sciences and Emerging Business Units, supporting 1,000+ employees across North America
  • Spearhead acquisitions and mergers, managing end-to-end processes from due diligence to integration, aligning policies and ensuring smooth transitions
  • Design and implement employee engagement strategies, including virtual events and wellness programs tailored for remote teams
  • Manage benefits and wellness programs for 6,000+ employees in the US and Canada, negotiating cost-effective solutions and ensuring compliance
  • Administer 401(k) plans, overseeing audits, chairing quarterly committee meetings, and integrating plans from acquired entities
  • Provide leadership and mentorship to a team of HR professionals, fostering career development and promoting a collaborative work environment.

Associate Director of Human Resources

04.2021 - 12.2023
  • Acted as a trusted advisor to leadership, providing guidance on employee relations, policy updates, and conflict management
  • Led HR functions for multiple business units, driving HR initiatives and managing large teams across North America
  • Ensured all policies complied with federal and state regulations, proactively updating and revising to meet changing legal requirements
  • Oversaw acquisitions and mergers, ensuring alignment in benefits, policies, and integration processes across acquired entities
  • Developed and executed remote-friendly engagement initiatives, significantly boosting employee morale and retention
  • Managed retirement plans, including overseeing 401(k) audits and integrating new plans during company mergers.

Senior HR Business Partner

07.2018 - 03.2021
  • Led the Americas HR strategy for the Healthcare & Life Sciences business unit, providing HR support to a workforce of 600+ employees
  • Managed onboarding programs for over 400 new hires annually, ensuring seamless transitions and high retention rates
  • Supported M&A activities by managing HR due diligence, guiding leadership through integration challenges, and facilitating smooth transitions for new employees
  • Negotiated and optimized benefits programs for employees across the US and Canada, driving cost savings while enhancing offerings
  • Administered 401(k) plans, led audits, and integrated new plans as part of the merger process.

HR Business Partner / Benefits Manager

03.2013 - 07.2018
  • Managed HR services for a team of 600 employees, collaborating with business leaders to develop HR strategies and foster employee development
  • Oversaw benefit programs for US and Canada teams, ensuring optimal coverage and compliance with relevant laws
  • Developed an interactive onboarding program, engaging leadership in the employee induction process via virtual connect sessions
  • Supported 401(k) and SOX compliance audits, ensuring all financial records met legal requirements.

HR Generalist

GZA GeoEnvironmental, Inc
08.2007 - 03.2013
  • Managed healthcare and welfare benefits for a workforce of 250 employees
  • Developed and implemented a behavior-based interview model, improving candidate selection and screening for engineering roles
  • Partnered with hiring managers to improve staffing and recruitment processes, targeting the most effective recruitment venues
  • Provided HR guidance on policies, legal compliance, and employee relations, ensuring the company adhered to local, state, and federal regulations.

HR Representative

03.2003 - 08.2007
  • Conducted exit interviews to gather data, improve employee satisfaction, and reduce turnover
  • Managed the benefits administration, including healthcare, wellness programs, and compliance with legal standards
  • Administered HRIS systems, including employee data management, new hire entry, and status changes.

Technical Operations Coordinator

VIRTUSA CORPORATION
04.2002 - 03.2003
  • Processed H1-B visa applications for international employees, facilitating a smooth hiring process
  • Managed logistical arrangements for employees, including transportation, lodging, and travel schedules for international business.

Implementation Specialist

HR LOGIC
07.2001 - 04.2002
  • Supported the implementation of HRIS solutions for clients, including payroll and benefits systems
  • Organized employee data and created detailed reports for benefits deductions, direct deposits, and payroll processing.

Human Resources Assistant

BOSTON SCIENTIFIC CORPORATION
08.2000 - 07.2001
  • Provided administrative support to the Vice President of Global Staffing, coordinating interviews and meetings for candidates across various functions
  • Planned and organized corporate HR meetings, improving team coordination and operational efficiency.

Education

Bachelor of Arts (BA) - Psychology (with honors)

University of Rhode Island
Kingston, RI
01.2000

Skills

  • Global HR Leadership & Strategy
  • Mergers & Acquisitions (M&A) Integration
  • Employee Engagement & Retention
  • Talent Management & Succession Planning
  • Global Benefits & Wellness Programs
  • HRIS Implementation & Optimization
  • Employment Law & Compliance (Global)
  • Employee Relations & Conflict Resolution
  • Executive Coaching & Leadership Development
  • Change Management & Organizational Development

Timeline

Director of Human Resources

VIRTUSA CORPORATION
01.2024 - Current

Associate Director of Human Resources

04.2021 - 12.2023

Senior HR Business Partner

07.2018 - 03.2021

HR Business Partner / Benefits Manager

03.2013 - 07.2018

HR Generalist

GZA GeoEnvironmental, Inc
08.2007 - 03.2013

HR Representative

03.2003 - 08.2007

Technical Operations Coordinator

VIRTUSA CORPORATION
04.2002 - 03.2003

Implementation Specialist

HR LOGIC
07.2001 - 04.2002

Human Resources Assistant

BOSTON SCIENTIFIC CORPORATION
08.2000 - 07.2001

Bachelor of Arts (BA) - Psychology (with honors)

University of Rhode Island
Stephanie Dickerson