Hi, I’m
Stephanie Dill
Tulsa,OK
Summary
Motivated, with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable Dependable indivdual providing fast, high-quality customer service. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers,and management.
Overview
7
years of professional experience
Work History
The Rodeo Resturant
Server/ Waitress
08.2023 - 11.2023
Job overview
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Explained menu items and suggested appropriate options for what the customer wanted.
Orscheln Farm & Home
Cashier
07.2020 - 01.2021
Job overview
- Worked closely with shift manager to solve problems and handle customer concerns.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Welcomed customers and helped determine their needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Learned duties for various positions and provided backup at key times.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Helped customers complete purchases, locate items, and join reward programs.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
HWY 75 RV Park- Supervisor=Eldon Day (9186250111)
On-Site Manager
11.2016 - 01.2018
Job overview
- Successfully managed budgets
- Enhanced tenant satisfaction by addressing concerns promptly and implementing effective solutions.
- Conducted thorough background checks on potential tenants as part of an effective screening process that minimized risk exposure for property owners.
- Collaborated closely with property owners, providing updates on financial performance, vacancies, maintenance issues, and market trends.
- Ensured property compliance with local regulations, conducting regular inspections and coordinating necessary maintenance work.
- Improved tenant retention by consistently delivering exceptional customer service and resolving disputes professionally.
- Optimized budget management by accurately forecasting expenses, identifying areas for savings, and adhering to spending limits.
- Developed strong relationships with vendors, negotiating favorable contracts for property services and supplies.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed staff effectively, hiring qualified personnel, assigning duties, and ensuring ongoing training.
- Maintained accurate records for all aspects of on-site management, ensuring easy access to critical information during audits or reviews.
Education
Okmulgee High SchoolOkmulgee, OK
GED
Skills
- Food handling
- Great Social Skills
- Cleanliness standards
- Memory retention
- Supply Restocking
- Exceptional customer service
- Professional Appearance
- Team Player
- Daily specials memorization
- Food Running
- Decision-Making
- High-volume dining
- Team Leadership
Timeline
Server/ Waitress
The Rodeo Resturant
08.2023 - 11.2023
Cashier
Orscheln Farm & Home
07.2020 - 01.2021
On-Site Manager
HWY 75 RV Park- Supervisor=Eldon Day (9186250111)
11.2016 - 01.2018
Okmulgee High School
GED
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