Stephanie Dobbs

Sales Associate

Sams Club

02.2019 - 09.2023

Assisted customers in product selection and answered inquiries regarding features and benefits.
Maintained cleanliness and organization of sales floor to enhance customer experience.
Processed transactions accurately using point-of-sale systems.
Supported inventory management by restocking shelves and monitoring stock levels.
Collaborated with team members to achieve daily sales goals through effective communication.
Engaged with customers to build relationships and foster brand loyalty.
Participated in training sessions to develop product knowledge and sales techniques.
Adapted quickly to changing store promotions and seasonal merchandise displays.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Collaborated with team members to achieve monthly sales targets.
Increased customer loyalty with personalized shopping experiences and attentive service.
Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Managed inventory to ensure product availability, contributing to uptick in sales.
Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
Resolved customer complaints with patience and understanding, restoring customer confidence.
Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
Managed efficient cash register operations.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Built customer loyalty and retention by delivering excellent shopping experiences.
Created inviting environment for customers by maintaining store organization and cleanliness.
Provided exceptional services and pleasant shopping experiences to retail customers.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Used in-store system to locate inventory and place special orders for customers.
Prioritized helping customers over completing other routine tasks in store.
Developed strong rapport with customers and created positive impression of business.
Monitored customers for signs of security concerns and escalated issues to management.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Wrapped, boxed and weighed bakery department products.
Performed cash, card, and check transactions to complete customer purchases.

Summary

Overview

Work History

Sales Associate

Education

GED -

Skills

Timeline

Sales Associate

GED -

Similar Profiles

Ian GrantIan Grant

Aravia TillmanAravia Tillman

Paulo Covarrubias SilvaPaulo Covarrubias Silva

Giovanni Tapia MendozaGiovanni Tapia Mendoza

Leslie LeeLeslie Lee