Stephanie Dobel
Whitehall,PA
Summary
Highly-motivated employee and nursing graduate with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Eager to start new nursing career and learn all of the necessary skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Rental Coordinator
Ciocca Subaru
Allentown, Pennsylvania
05.2018 - Current
- Assisted customers in selecting appropriate rental options based on their needs.
- Inspected rented equipment upon return for any damages or missing items.
- Resolved customer complaints or disputes related to rentals in a professional manner.
- Responded promptly to inquiries regarding availability of rental units or services.
- Verified customer identity and credit worthiness prior to approving rental requests.
- Processed applications for potential renters in accordance with company policies.
- Maintained accurate records of all rental transactions in the company database.
- Ensured compliance with local laws, regulations, and safety standards for rentals.
- Prepared invoices for each completed transaction and collected payments from customers.
- Provided exceptional customer service to ensure satisfaction with rental services.
- Explained policies and reviewed documentation to obtain signatures.
- Collected payment by processing credit card transactions.
Server
Gregory's Roadhouse Grill
Allentown, Pennsylvania
04.2017 - 04.2018
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Took orders from customers accurately and in a timely manner.
- Assisted in training new servers.
- Followed health safety guidelines when preparing and serving food products.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Prepared drinks according to standard recipes.
- Stayed informed about daily specials, new menu items, promotions.
- Checked food before serving it to customers.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
- Accurately recorded orders on cash register and point-of-sale system.
- Monitored dining room for cleanliness and proper set-up at all times.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Implemented feedback from customers to improve service quality and menu offerings.
- Greeted customers, answered questions and recommended specials to increase profits.
- Addressed complaints to kitchen staff and served replacement items.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Provided exceptional service to high volume of daily customers.
- Trained new employees to perform duties.
Education
Associate Degree in Nursing - Registered Nursing
Lehigh Carbon Community College
Schnecksville, PA08-2023
Skills
- Computer Skills
- Communication Skills
- Attention to Detail
- Problem-Solving
- Goal Setting
- Interpersonal Skills
- Adaptability and Flexibility
- Professionalism
- Teamwork and Collaboration
- Multitasking
- Time Management
- Organizational Skills
- Task Prioritization
Certification
- License in Registered Nursing
References
References available upon request.
Timeline
Rental Coordinator
Ciocca Subaru
05.2018 - Current
Server
Gregory's Roadhouse Grill
04.2017 - 04.2018
Associate Degree in Nursing - Registered Nursing
Lehigh Carbon Community College
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