Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Domenick

Salisbury,MD

Summary

Sales Manager with a proven track record at Harbor Freight Tools, excelling in relationship building and team training. Achieved revenue growth through innovative sales strategies and exceptional customer service. Skilled in motivating teams and enhancing performance, fostering a culture of success and accountability.

Overview

11
11
years of professional experience

Work History

Sales Manager

Harbor Freight Tools USA
06.2017 - 05.2025
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.

Store Manager

GPM Investments
06.2014 - 06.2017
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Approved regular payroll submissions for employees.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

Education

Graduate Certificate - Nursing

North Caroline High School
Ridgely, MD
05.2005

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Motivational skills
  • Verbal and written communication

Timeline

Sales Manager

Harbor Freight Tools USA
06.2017 - 05.2025

Store Manager

GPM Investments
06.2014 - 06.2017

Graduate Certificate - Nursing

North Caroline High School

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