STEPHANIE DOMINGUEZ
Las Vegas,NV
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Remote Sales Rep
Republic Services
01.2023 - Current
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
Sales Manager
T-Mobile
01.2019 - 01.2022
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Attended industry events and conventions to expand sales opportunities.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
- Optimized sales funnel management, enhancing lead generation and conversion rates.
- Managed approximately over 100 calls per day from customers
Front Desk Manager
Orange County Covid & Dental Clinic
01.2017 - 01.2019
- Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
- Managed front desk maintenance of client records and lab data.
- Improved staff communication through regular meetings, leading to enhanced teamwork and overall efficiency.
- Maintained an organized workspace at the front desk, contributing to a professional atmosphere that welcomed guests upon arrival.
- Managed over 120 calls per day from patients
Education
In Progress - Real Estate
College of Southern Nevada
Las Vegas, NV05.2025
High School Diploma -
Washington Prep High School
Los Angeles, CA06.2014
Skills
- Time management
- Customer Service
- Patient Privacy & Confidentiality
- Customer Relationship Building
- Interpersonal communication skills
- Sales expertise
- Customer Retention
- Negotiation Tactics
- Objection handling
- Strategic Planning
- Cold-calling
- Staff Training
- CRM proficiency
- Real Estate industry knowledge
- Team Supervision
- Computer Proficiency and Microsoft Office
Timeline
Remote Sales Rep
Republic Services
01.2023 - Current
Sales Manager
T-Mobile
01.2019 - 01.2022
Front Desk Manager
Orange County Covid & Dental Clinic
01.2017 - 01.2019
In Progress - Real Estate
College of Southern Nevada
High School Diploma -
Washington Prep High School