Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Dowden

Porter,TX

Summary

Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Overview

36
36
years of professional experience

Work History

Administrative Assistant

Radius Church (First Assembly Of God Humble, TX)
01.2005 - 02.2023
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Scheduled office meetings and client appointments for staff teams.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Managed filing system, entered data and completed other clerical tasks.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Accounting Expediter

Fairmont Supply Company
10.1986 - 03.1994
  • Received and assessed materials shipments, evaluating deliveries for quality and checking against invoice.
  • Researched vendor options and negotiated reasonable rates and delivery schedules with vendors.
  • Enhanced communication between sales, production, and shipping departments to facilitate seamless order processing and delivery coordination.
  • Improved customer satisfaction by promptly addressing inquiries and resolving issues related to order status and delivery.
  • Maintained a thorough understanding of industry best practices and regulatory requirements related to expediting processes, ensuring compliance with all applicable laws and company policies.
  • Collaborated with cross-functional teams to align production plans with customer requirements.
  • Streamlined supply chain processes by effectively prioritizing and expediting orders.
  • Maintained accurate records of purchase orders, invoices, and shipments for efficient tracking and reporting purposes.
  • Provided regular updates on material availability status to internal stakeholders using clear communication methods that minimized confusion or misunderstandings during critical moments.
  • Completed logs and reports detailing production data such as volume, materials used, and quality assurance results, helping management make accurate operational decisions.

Education

High School Diploma -

Parkway Central
Creve Coeur
05.1986

Skills

  • Administrative Procedures
  • Schedule Maintenance
  • Customer relations and communications
  • Multitasking and Time Management
  • Database entry

Timeline

Administrative Assistant

Radius Church (First Assembly Of God Humble, TX)
01.2005 - 02.2023

Accounting Expediter

Fairmont Supply Company
10.1986 - 03.1994

High School Diploma -

Parkway Central

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Stephanie Dowden