STEPHANIE DOWELL
Sarasota
Summary
I am a diligent and reliable professional with more than 4 years of experience in customer service and fundamental office responsibilities. I possess expertise in active listening, as well as proficient verbal and written communication skills. I am a goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions, and maintaining accurate records of all transactions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate & Customer Service Representative
Southern Steer Butcher
01.2022 - 03.2024
- Handling cash and working register
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Engaged in friendly conversation with customers to better uncover individual needs.
Sales Associate & Floor Manager
St. Vincent de Paul Thrift Store
01.2019 - 01.2021
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor of Arts - Psychology
University of South Florida
Sarasota05.2026
Associate of Arts - General Studies
State College of Florida
Sarasota, FL05.2023
High School Diploma -
State College of Florida Collegiate School
Venice, FL05.2023
Skills
- Customer Needs Assessment
- Sales Development
- Sales Records Management
- Merchandise Display
- Multi-tasking strength
- Goal-Oriented
- Money Handling
- Reliable and Responsible
Interests
COMMUNITY INVOLVEMENT
, National Honors Society Secretary
President of Yearbook Club
President of Student Government
Member of St. Vincent de Paul Society- Incarnation
Conference
Certification
Florida Public Notary Certified
CPR Certified
Microsoft Office Certified
TEFL/TESOL Certified
Languages
English
Native or Bilingual
Spanish
Limited Working
Korean
Limited Working
Timeline
Sales Associate & Customer Service Representative
Southern Steer Butcher
01.2022 - 03.2024
Sales Associate & Floor Manager
St. Vincent de Paul Thrift Store
01.2019 - 01.2021
Bachelor of Arts - Psychology
University of South Florida
Associate of Arts - General Studies
State College of Florida
High School Diploma -
State College of Florida Collegiate School
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